
Communication in the Workplace
Communication is the exchange of information, ideas and feelings with other people through a medium. In this article we focus on conversation as the most common form of communication in the workpla...

Persuasion Exercise: Please Join Us!
This exercise focuses on the importance of verbal and non verbal persuasion techniques in achieving goals. By engaging delegates in this activity, participants are encouraged to use different metho...

Team Building Exercise: Call My Bluff
This exercise works best in a group of people who don’t know each other very well, people from different branches of a company or organisation or those involved in different projects. This is a fun...

Assertiveness Exercise: Share with me
This fun exercise shows the effect of assertiveness in achieving goals by presenting a combination of passive, aggressive and assertive behaviours in the task.

The aim of this activity is to increase a person’s awareness of how they see themselves. The idea is to explain the effect of one’s self perception on their confidence level and how they are percei...

Assertiveness Exercise: Chair Hopping
This exercise shows the importance of different communication styles. In particular, it shows the effect of assertive request in obtaining a desirable outcome.

What process should you follow when delivering an appraisal? Which areas are critical? Should you focus on objectives, on personality or on group adaptability? This article explores the concept, id...

Team Building Exercise: Brainstorm Risks
The exercise is designed to facilitate problem solving by encouraging effective brainstorming and team work.

This is an entertaining exercise that gives the delegates a chance to relax and to interact with each other. This is an ideal ice breaker if you want to start the day with a laugh!

Keep Your Balance on a Tight Sheet!
This is a physical activity that you can use as a warm-up or as a mental challenge. It encourages teamwork and group problem solving where everyone has to cooperate for the solution to work.

This exercise helps individuals within each group to get to know each other better, work more creatively with each other and shows the effect of team work in a group.

The World Is a Wonderful Place
This exercise is a good opening ice breaker that creates a good feeling in the delegates. Most delegates have busy life styles and when they come to a training session, they may be fatigued or stre...

Use this quiz as a quick mental challenge. You can adjust the difficulty of to accommodate for different needs such as an after lunch activity.

It is well known that presenting is different from training. A good trainer focuses on delegates and his intention is to transfer a set of skills to them. In contrast a presenter is interested to r...

5 Quick Steps to Win/Win Negotiation
Negotiation is the process of bargaining that precedes an agreement. Successful negotiation generally results in a contract between the parties. Best type of negotiation is “win-win” which means bo...

Body Language Exercise: Miscommunication
This exercise highlights the importance of body language in communication.

This exercise can be used after lunch break as a energiser or whenever delegates feel tired or overwhelmed with the contents of the course. This is designed as a fun exercise to engage delegates in...

Use this exercise as an icebreaker and a warm-up session. You get the delegates to interact with each other and use their memory and cooperation skills.