Body Language Exercise: Miscommunication

Body Language Exercise: Miscommunication


This exercise highlights the importance of body language in communication.


Delegates should speak and listen while avoiding smiling and eye contact.


  • Delegates work in pairs:
    • Person A: To talk about his/her hobby for one minute and to avoid smiling
    • Person B: To listen with interest and ask questions if want to.
  • Delegates in each pair then swap places:
    • Person B: To talk about his/her hobby naturally.
    • Person A: To listen without any eye contact or asking any questions


Explaining the test: 5 minutes.

Activity: 7 minutes

Group feedback: 5 minutes.


If more time is available, both people in the pair can experience both situations.


Discuss the exercise by asking delegates the following questions:

  • How did they feel at the end of each conversation?
  • Did they feel ignored, frustrated or insulted?
  • How could the situation be improved?
  • How body language affects communication and binding?
  • What other methods can be used to provide an enjoyable and flawless conversation?




Liz Herring

By Liz Herring @ Thursday, July 24, 2008 10:55 AM

I've done a very similar exercise before and may seem simple but it is quite effective. I think most people underestimate power of smiling and eye contact.
X Liz


By rohini @ Sunday, September 13, 2009 7:11 PM

very nice activities!!!!!!!!!!!1

Leave a comment

All comments are moderated before being published.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Most Similar Exercises & Articles to this in Order of Similarity Are:

Emotional Intelligence Exercise: Making Eye Contact
Eye Contact
Communication Exercise: Read Me
The Empathy Expedition: Leadership and Change Management Game
Mobile Phone Team Building Exercises and Icebreakers
Body Language Exercise: Write the Gestures

Training Resources for You

Course Design Strategy

Course Design Strategy

Available as paperback and ebook

Training Resources

Free Training Resources

Download a free comprehensive training package including training guidelines, soft skills training activities, assessment forms and useful training resources that you can use to enhance your courses.

Body Language Guide

Our Comprehensive Guide to Body Language

Train the Trainer Guides

Train the Trainer Resources

Get Insights - Read Guides and Books - Attend Courses

Training Materials

Get downloadable training materials on: Management Training, Personal Development, Interpersonal Development, Human Resources, and Sales & Marketing

Browse Full Product Catalogue About Training Materials