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Customer Service Exercise: Praise and Criticism Letters
This is an engaging exercise for those who work in marketing, sales or customer services. It allows them to see their organisation from the customer’s point of view. They can then use this knowledg...
Time Management Exercise: Monitor Your Perfectionism
This is a quick exercise that helps illustrate that we don’t need to be perfect all the time. Aiming for perfection can cost a lot of time and is often counter-productive. Research shows that major...
Motivation Exercise: What do You Want for Reward
We all want a better life, better job, more money, better recognition and so on. But do we really know what satisfies us the most in case we were going to be rewarded? Does your organisation know w...
Reading Body Language: Sitting Positions
Humans are predictable. Magicians have taken advantage of this predictability for generations. Knowing how to read people helps you significantly in your negotiations, persuasions and overall commu...
Communication Exercise: Eliminate Negative Talk
Negativity is contagious. It’s all too easy to complain about everything that goes wrong and this can quickly spread to others. Fortunately there is a simple trick that can be used to eliminate neg...
Sales Exercise: Make a Departmental Mission Statement
This exercise is ideal for sales staff in a particular organisation. Rather than telling staff what to do, the aim is to get them to come up with the general goal of their department and its role. ...
Branding and Marketing Exercise: Logos You See in One Day
We are exposed to many brands every day in our environment as well as direct advertisement. It is estimated that an average American sees as much as 16000 brands every single day! What does each br...
Team Building Exercise: Iterative Collaboration
This three-part exercise focuses on collaboration and team building. It highlights the importance of communication and teamwork in groups. The three parts of the activity incrementally add more par...
Leadership Exercise: Which Word is Common
This is an entertaining exercise encouraging delegates to think on the spot, make decisions and self-organise to complete a task. It is ideal for teambuilding and leadership courses to show the val...
To reduce learner passivity and increase interaction and reflection, a technique known as the “Three Minutes Pause” is very useful. The idea is that after covering a topic or a complex concept, you...
Creativity Exercise: The Most Profitable Lego Tower
This entertaining exercise enables delegates to practice their creativity and problem solving in a team. It can also be used as a game or competition between different groups with a prize at the end.
Purpose Sometimes a little action can lead to a lot of change as the actions are amplified. This exercise helps delegates see this effect in a symbolic exercise on gestures on what is famously kn...
Comprehension Exercise: Reciprocal Teaching
Reciprocal teaching is a technique used by trainers and teachers to facilitate understanding a piece of text. It is designed to promote comprehension by looking at a text from several different ang...
Team Building Activities for Kids: My Dream T-Shirt
Purpose This exercise is suitable for children as it allows them to express themselves artistically and reveal significant character traits which are important in team building. They will get to ...
Do You Make These 5 Training Mistakes When Delivering a Course
Some mistakes are small and irrelevant while some have bigger but yet manageable consequences. There are however some mistakes that can bring your entire training career down. These are often mista...
Attention and Focus Exercise: Touch 9 Cones
This is a physical exercise ideal for physical training as well as concentration and focus. This exercise touches on many areas with the aim to make an individual more agile and precise while under...
Communication Skills Exercise: Observe, Explain, Do
This activity helps delegates to improve their teamwork and communication and interpersonal skills while going through a specific task. The task is fairly simple. To succeed at their task, the team...
This exercise helps delegates to memorise physical moves and also improve reaction times when a command is heard. The basic concept is very simple and can be easily applied to a variety of exercise...
