Free Training Resources, Games, Roleplays, Activities & Downloads

Current Articles

Get Updates to Exercise Database by Email  

Conflict Resolution Exercise: Discussion Template

Conflict Resolution Exercise: Discussion Template
Conflict Management, Exercises, Assertiveness, Anger Management, Brainstorming

Article Rating:::: 1395 Ratings :::: Monday, January 19, 2015


This exercise helps delegates to explore the nature of a given topic. It helps generate a discussion around that topic and see how people view it differently. Through these discussions delegates can see if their views are markedly different from those of others and if so what it may suggest when they interact with others. The aim is to provide an insight into one’s own view of a given topic.


Think of a number of words related to a topic before selecting a subset.

What You Need

  • Blanks cards
  • Papers


  • Provide four blanks cards to each delegate.
  • Ask delegates to think about a given topic. You should choose this topic based on the course and your training needs. For example, consider the following topics:
    • Conflict
    • Effective interpersonal communication
    • Empathy
    • Teamwork
    • Coaching
    • Mediation
  • Ask the delegates to think of 4 words that capture their thoughts about the topics. Ask them to write each word on a separate card. For example, a person may consider the following words associated with “conflict”:
    • Argument
    • Avoid
    • Unpleasant
    • Disagree
  • Allocate 5 minutes for this part.
  • Ask delegates to write the 4 words on paper for future reference.
  • Divide the delegates to groups of 3.
  • Ask the groups to get together and show each other what they have chosen. It is likely that each person would choose a different set of words. Explain that each group must now choose 4 words from among the 12 words they have chosen between them that come to best describe the topic. This will create a discussion around the topic. The contrast between the selected words can kick start a discussion on the topic. For example, another person might have selected the following 4 words which is contrast with the list above:
    • Resolution
    • Grow
    • Resolve
    • Teamwork
  • Allocate 10 minutes for this part.
  • Bring back everyone together. Ask each group to present their 4 words to the class. Write their 4 words on a flipchart along with a group identifier.
  • Once you have captured all words, encourage further discussions on why the words are different and what this suggests about how each group thinks about the topic. Focus on similarities as well as differences.
  • Follow with a final discussion to wrap up.


Explaining the Exercise: 2 minutes

Activity: 5 min choosing individually + 10 min choosing in a group + 10 min sharing with class = 25 minutes

Group Feedback: 5 minutes


How did this exercise help you learn about the “topic”? Were your ideas similar or different from those of others? Were you surprised about the differences of your views with others? Was it easy to select a subset of words when you were discussing the topic in your group? Did you feel intimidated, forced or pushed, or was the final choice the result of a healthy discussion to reach a common decision?

Post Rating


Train the Trainer Resources

Get Insights - Read Guides and Books - Attend Courses

Learn Training Delivery


There are currently no comments, be the first to post one.

Post Comment

Name (required)

Email (required)


Enter the code shown above:

Rate = 1.37 out of 5 :::: 1395 Ratings.


Full Index of Training Exercises

Collection of 500+

Browse the exercises divided into 7 main groups. 

Course Design Book

Course Design Strategy - Book Front Cover

Course Design Strategy

Available as paperback and ebook

Join 30,000+ Readers.

Download Free Exclusive Training Resources and Join Our Mailing List:

Online Course

Train the Trainer Core Skils Course

Online Train the Trainer Course:
Core Skills

CPD Accredited

Learn How to Become the Best Trainer in Your Field


Full Course Details

Train the Trainer Book

Train the Trainer - Book Front Cover

Available as paperback and ebook

Train the Trainer Courses

Attend Our 2-Day Instructor-Led Train the Trainer Course

Book Early to Get Discounts.


We Offer Fixed-Price In-House Courses Too.


Train the Trainer Self Study Course

Body Language Guide

Free Giveaway Training Resources

Download a free comprehensive training package including training guidelines, soft skills training activities, assessment forms and useful training resources that you can use to enhance your courses.

Download Free Training Marterials