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Decision Making Exercise: The Delphi Method
This exercise can be used to demonstrate the Delphi method of decision making and forecasting to the delegates. It is an excellent technique to use in meetings where everyone has to voice their opi...
Motivation Exercise: My Mission Statement
This exercise uses a shock tactic to motivate people and get them to recognize the importance of the time we have in our life. It encourages them to think about life as a whole and draw up their mi...
Exercise: This is How You Should Make It
In this creative exercise, participants get to understand the value of confirmations and feedback in communication. Sometimes instructors fail to observe, receive feedbacks and correct the procedur...
Communication Exercise: Auction Your Dislikes
When working in a team or a group we may start to develop dislikes or simply become sensitive to certain behaviours. As in any relationship, we originally look at the similarities between ourselves...
Public Speaking: What If No One Cared?
For many people public speaking doesn’t come naturally and they may develop a fear largely because of the way the society puts pressure on people who are in the spotlight. However, public speaking ...
Icebreaker: The Greatest Story Ever Told
Sometimes you need to give your delegates a creative exercise as an icebreaker which is also entertaining. The following gets people to laugh a lot but it also teaches them about the power of posit...
Creativity Exercise: Use Random as a Tool of Creativity
In today’s world, being creative is quite critical. Creative staff can solve problems quickly and come up with more imaginative ideas. Practicing a systematic approach to creativity is quite useful...
Energizer: Pass it as Fast as You Can
This is a fast paced energizer that is ideal for an after lunch activity or when you want to boost the moral and get the delegates’ heart rates going! Younger crowds are particularly more intereste...
This is an exercise in describing objects so that delegates can improve their communication skills. It’s all too easy to use jargon and assume that everyone knows what you mean. However, you may ne...
Imagine if your company was a supermarket. Which one would it be? Supermarkets tend to have personalities. It seems that in any society certain classes prefer certain types of supermarkets, and sup...
Perception Exercise: Famous Quotes
Personal perceptions have an important effect on the way we process information and use them to our benefit. The ability to understand new pieces of information or advice and the skill to apply thi...
Perception Exercise: What Am I Holding?
This activity highlights individual’s ability to recognise objects by hearing their visual characteristics and illustrates the importance of perception and attention to detail in gathering informat...
Communication Skills Exercise: Repeat After Me
This effective exercise helps the delegates to understand how critical it is to listen before they talk in conversations. Most people simply talk from their own point of view and pay little attenti...
Customer Service Exercise: Memory Game
The purpose of this activity is to illustrate the importance of visual observation when dealing with customers. This game also shows the importance of team work in gathering more information when n...
Communication Exercise: Watch Your Language!
This is an easy and effective exercise which helps delegates to recognise how often they use quirks, slangs or incorrect sentences in their everyday communications.
Building Rapport: Pep Talk Made Easy
Some people feel uncomfortable when they are in the presence of a group and confronted with silence. They just don’t know how to fill the gap. Others might want to get straight to the point with no...
Communication Exercise: Communication Barriers
Avoiding communication barriers is a necessity in today’s business world. Not only it is critical to identify if these barriers exist, but also how to remove them or reduce their effect. This activ...
Communication Exercise: Chinese Whisper
This exercise highlights the importance of confirming the information we receive from either our colleagues or clients. This activity is designed for groups of at least 8 delegates or more.
Editable Training Materials
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