Advanced Emotional Intelligence: Interpersonal Skills Training Materials
Building on the foundations of emotional intelligence, this advanced interpersonal skills training package helps trainers develop participants’ social awareness and social effectiveness. The fully editable course materials use practical exercises to strengthen attention, empathy, rapport, non-verbal synchronisation, confidence, presence and influence across meetings, workplace relationships and everyday social interactions.
Format: Fully Editable Word & PowerPoint
Delivery: Instant Download & Ready to Use
Licence: Reusable for Unlimited Workshops
Trainer Friendly: Comprehensive Trainer Notes
Trusted Worldwide
Skills Converged customers include the NHS, Adidas, the BBC, BMW and Etihad Airways and many universities. Our training materials are used in more than 100 countries.
Key Topics Covered in the Advanced Emotional Intelligence: Interpersonal Skills Course
What Participants Will Learn
By the end of this course participants will be able to:
What Is Included
Everything you need to run the course:
- Slides
- Trainer Notes
- Workbook
- Exercises
- Handouts
- Specific Course Guidelines
- Agenda and Course Outline
- Training Methodology Guidelines
- Feedback Forms
- Certificate of Achievement
- Recommended Readings
Bonus ebook included: How to Increase the Impact of Exercises and Get the Best Results
Fully Customisable Training Course Material
Detailed Syllabus for the Advanced Emotional Intelligence: Interpersonal Skills Course
Imagine a strong personality with powerful sense of presence that everyone seems to look up to. Would it not be wonderful to be this person? Knowing what to do and how to communicate with others in social settings is a skill we all need to master as we go through life. Some of us seem to be a lot better at this, which is perhaps to do with our upbringing or specific life experience in discovering the value of emotional intelligence. Fortunately, knowing how to efficiently navigate the social scene is a learnable skill and we can all become better at it by practicing and reflecting on our behaviour.
This course follows on from Emotional Intelligence course and allows delegates to focus more specifically on interpersonal skills. Delegates explore topics that fall under two main areas; social awareness and social facility. Within these areas, a range of EI competencies are explored such as empathy, attention, rapport building, understanding others, influence, acting and so on. You can use this course in combination with EI: Personal Skills to cover all of the competencies within EI.
The course is designed around a series of exercises that help delegates to practice communication skills by focusing on specific EI competencies. Through these exercises, delegates can explore various methods to deal with everyday social situations and discover what methods work best for them. Various examples such as business meetings, interaction with colleagues, managers or even friends are explored throughout the course.
Comprehensive guidelines are provided on how to run the exercises as well as suitable key points to discuss with delegates to raise awareness about specific areas. The workbook provides content for delegates to keep as reference for future so they can repeatedly go back to it to master the competencies.
In this highly practical course delegates will learn:
Social Intelligence
- What is social intelligence?
- How does brain process emotions?
- How do we communicate and how can this communication fail?
- What is neural jujitsu and what are the implications?
- What is the role of social knowledge within EI?
Social Awareness
- What is social awareness?
- How can you build rapport?
- How do you react to people who express negative emotions and what are the implications?
Attention
- How can you achieve mutual attention?
- What are the physiological and psychological significance of eye contact?
- How can you show that you are paying attention?
Empathy
- How to show empathy
- How to show sympathy
- What verbal or nonverbal techniques are suitable to show empathy?
- What can you learn from examples of empathic communications?
- How to make empathic communication
Verbal and Nonverbal Synching
- How to mirror others and establish rapport
- What are the significant verbal and non verbal areas you can focus on to encourage others to open up?
Acting
- How can you show presence and charisma?
- What are the benefits of acting?
- How can you use acting to show confidence?
- How can you become better at acting by following a series of simple yet effective exercises?
- How should you use acting in a social setting to enhance your performance?
Influence
- What is priming?
- How can you take advantage of priming to influence others?
- What is crowd contagion?
- How can you influence meetings that are about to become toxic and guide them towards a direction of your choice?
Save 20%
Buy Adv. EI: Personal Skills & Adv. EI: Interpersonal Skills with any other course and get a discount
Simply add all three to the shopping basket and the discount will be applied automatically.
"Be not disturbed at being misunderstood; be disturbed rather at not being understanding."
Chinese proverb
Multi-Course Pricing Discount
10% OFF when you purchase 2 or more training materials packs.
20% OFF when you purchase 3 or more training materials packs.
30% OFF when you purchase 10 or more training materials packs.
Courseware Features
Buy & Download Instantly
- Add this course to your basket and pay securely using a debit or credit card, PayPal, Apple Pay or Google Pay.
- After payment, you will be taken immediately to the download page. We will also email your download link.
- Download and unzip the package to access the editable Word and PowerPoint training resources.
Buying several courses? Multi-course discounts are applied automatically in your basket.
Payment, Downloads and DiscountsCustomise the content, add your branding and combine it with your own materials. Supplied in editable DOCX and PPTX formats
Reprint participant workbooks as often as required.
A coordinated collection of trainer and participant resources that include slides, trainer notes, workbook, exercises and supporting documents such as printable certificates and feedback forms.
Content and design informed by educational psychology, behavioural science and business practice.
Includes detailed guidance to help you prepare and deliver the course confidently. We specialise in training trainers, so our course materials are designed around methods that work in real-world training delivery.
Examples, case studies and exercises support practice, engagement and long-term retention.
About the Design Philosophy of Advanced Emotional Intelligence: Interpersonal Skills Course
Used by Trainers in
100+ Countries
Our Training Materials Are Used Worldwide
View a selection of our customers
Read customer testimonials
Preview a Complete Sample Course
See an example pack containing slides, trainer notes, a workbook, exercises and handouts.
Train the Trainer Resources
Improve course design and delivery with practical guides, specialist books and Train the Trainer courses.
Frequently Asked Questions
Find answers about editing, licensing, payments, downloads and technical requirements.
For Trainers and Training Providers
Expand your course portfolio, adapt editable materials to each audience and prepare professional training in less time
For L&D and HR Teams
Give internal facilitators consistent, professionally designed courseware that can be customised to your organisation and reused across teams