Change Management: From Past to Present
This exercise helps the delegates to examine our changing world and provides an opportunity to discuss what it means for future. You can use this as part of a change management course or to run it ...
Public Speaking Exercise: How to Appear Confident by Adjusting Your Body Language
Many people find public speaking daunting. They get butterflies in stomach, feel nervous and sometimes simply refuse to give a public presentation when they can get away with it. It doesn’t have to...
This icebreaker is ideal for art classes on various topics such as illustration, drawing and painting. Suppose you want your new delegates to get to know each other better while at the same time ga...
Icebreaker: What is My Nickname
This icebreaker is ideal for the beginning of the course to get the delegates become more comfortable with each other. It can also be used for newly formed teams as an effective team bonding activity.
Sales Calls Exercise: Have a Clear and Measurable Objective
When making a call, it is important to formulate an objective before making the call. This allows you to focus on what you want and not to get side-tracked. In this exercise, delegates can practice...
Icebreaker: Ask Three Questions
This icebreaker helps delegates get to know each other better while allowing them more control over what they want to find out about others.
Sales Skills Exercise: Name the Benefit
This is a quick exercise in getting the delegates to think about the “benefits” of a product for a particular feature. The emphasis is to quickly convert a feature to several benefits on the fly an...
Management Exercise: 6 Levels of Delegation
Delegation is a great way to save time. Apart from saving time, delegation helps motivate your staff by giving them responsibility. Your team will benefit by participating in activities and the dec...
Management Exercise: Mind Share
This energetic exercise can be used as a brainstorming and data-collection activity for team members. It helps individuals to express themselves around a predefined set of questions. This can also ...
Motivation Exercise: What Makes Your Organisation Powerful
This is a simple exercise designed to help the delegates see the positive aspects of their roles and organisation and define actions that can further boost the output of the organisation. This exer...
Sales Exercise: Features versus Benefits
This exercise helps delegate to practice understanding the difference between benefits and features. It is an efficient exercise to encourage sales and marketing people to use “benefits” when descr...
Customer Service Exercise: Praise and Criticism Letters
This is an engaging exercise for those who work in marketing, sales or customer services. It allows them to see their organisation from the customer’s point of view. They can then use this knowledg...
Motivation Exercise: What do You Want for Reward
We all want a better life, better job, more money, better recognition and so on. But do we really know what satisfies us the most in case we were going to be rewarded? Does your organisation know w...
Communication Exercise: Eliminate Negative Talk
Negativity is contagious. It’s all too easy to complain about everything that goes wrong and this can quickly spread to others. Fortunately there is a simple trick that can be used to eliminate neg...
Sales Exercise: Make a Departmental Mission Statement
This exercise is ideal for sales staff in a particular organisation. Rather than telling staff what to do, the aim is to get them to come up with the general goal of their department and its role. ...
Branding and Marketing Exercise: Logos You See in One Day
We are exposed to many brands every day in our environment as well as direct advertisement. It is estimated that an average American sees as much as 16000 brands every single day! What does each br...
Team Building Exercise: Iterative Collaboration
This three-part exercise focuses on collaboration and team building. It highlights the importance of communication and teamwork in groups. The three parts of the activity incrementally add more par...
Leadership Exercise: Which Word is Common
This is an entertaining exercise encouraging delegates to think on the spot, make decisions and self-organise to complete a task. It is ideal for teambuilding and leadership courses to show the val...
