Advanced Emotional Intelligence:
Personal Skills

“Realize that now, in this moment of time, you are creating. You are creating your next moment based on what you are feeling and thinking. That is what’s real.”

Doc Childre

Today, it is well established that mastering Emotional Intelligence (EI) plays a significant role in an individual’s life. A critical number of competencies within EI relate to personal skills which is the subject of this course. Self-awareness and self-analysis can significantly help us to understand why we do what we do and what we can change in ourselves to get more energy, respond better to others and efficiently interact with them and understand them.

This course follows on from Emotional Intelligence course and allows delegates to focus more specifically on personal skills using a variety of examples, case studies, example conversations and techniques to master each EI competency. Delegates explore topics such as self-esteem, behaviour cycle, positive versus negative thinking, handling fear, motivation, power phrases and so on. You can use this course in combination with EI: Interpersonal Skills to cover all competencies within EI.

The course contains numerous exercises that are designed to raise delegate’s awareness and help them think about critical behaviours. The aim is to change the point of view of those who might have habitually used certain behaviours without realising the full effect of them when used on others. Awareness raising discussions and interactive exercises help delegates to significantly change their behaviour using simple yet powerful techniques.

The course also contains content on how to handle other people’s reaction to your growth. Family, friends and colleagues can be resistive to your positive change. The ability to handle their reaction well and help them to grow with you is an important skill which will enable you to become more emotionally intelligent.

In this highly practical course delegates will learn:

Self-Awareness

• What is a behaviour cycle and what are its implications?
• How can you boost your self-esteem?
• How to analyse and balance life to make sure nothing is neglected

Self-Management

• How to prevent ‘flooding’
• What are ‘positive replacement’ phrases and how can they help you?
• What is a ‘power continuum’ and how can it help you to improve your interactions with others?
• Why do we worry?
• How to use positive mentality
• How to automate positive thinking

Self-Motivation

• Why some people are more motivated than others?
• What is the key mentality that leads to significant success?
• What can you learn from successful people in history?
• How can you make yourself motivated?
• Why do we become afraid?
• What are different kinds of fears and how to handle them?
• How to get out of your comfort zone

Handling Reactions

• What are ‘emotional reactions’?
• What is the root cause of reactions and what does it mean to you?
• How to seek and give support
• What is the best strategy to handle other people’s resistance to your growth?

Audience: Anyone

Prerequisites: Emotional Intelligence. It is assumed that delegates are familiar with the basics of emotional intelligence as the course explicitly focuses on Personal EI Competencies.

Course Duration: 1 Day.

Course Level: Advanced

By the end of this course the delegates will be able to:

• Learn how EI competencies can significantly improve your life and help you progress and achieve your ultimate goals
• Analyse your behaviour, manage reactions from others and create a balanced portfolio of life roles
• Adopt strategies to prevent emotional hijacking and learn how to replace destructive thoughts with powerful thoughts
• Change your negative thoughts and mentality to positive thinking and reduce your worries
• Recognise what it takes to believe in yourself and learn how to get motivated
• Face fear and handle it to boost your self-esteem and confidence
• Help others grow with you to minimise emotional conflicts and manage the change
• Recognise the physical and health related benefits of Emotional Intelligence

The advanced course on EI is structured around a set of core personal competencies and associated exercises to help delegates focus on specific skills and master them during the course.

In addition, the course contains key results of the latest research in this field which is used to raise the awareness of delegates about them. Comprehensive exercises are provided on each competency with the aim of encouraging delegates to think differently about these subjects. Within personal skills, sometimes all you need to do to get behaviour change is to show an emotional encounter from a different perspective. As soon as this new perspective is viewed, people can start to connect the dots and understand the significance of certain reactions and responses. This allows them to think about their future interactions in a new way and hopefully having learned the skills in this course, can go on to improve their communication skills and get more from life.

The interactive exercises provided in this course also help delegates to learn from each other systematically as they approach different challenges. This contextual learning significantly increases the throughput of the course and allows delegates to get more from the time they spend in this course.