Root Cause Analysis Training Materials

This ready-to-use package of fully editable root cause analysis training materials helps trainers deliver a practical one-day course on systematic fault-finding and problem prevention. Through examples and hands-on exercises, participants learn to distinguish symptoms from underlying causes, ask structured questions, evaluate the impact of change and prioritise high-risk issues using established RCA tools.


Sale price£109

Format: Fully Editable Word & PowerPoint

Delivery: Instant Download & Ready to Use

Licence: Reusable for Unlimited Workshops

Trainer Friendly: Comprehensive Trainer Notes

Prerequisites: None

Product Code: RC2061

Trusted Worldwide

Skills Converged customers include the NHS, Adidas, the BBC, BMW and Etihad Airways and many universities. Our training materials are used in more than 100 countries.


Course Duration: 1 Day

Course Level: Beginner Intermediate

Category: Management Training

Root cause analysis diagram - training course

Key Topics Covered in the Root Cause Analysis Course

  • Root Cause Analysis processes, cause types, best practices and common pitfalls
  • The 5 Whys technique for investigating problems beyond their symptoms
  • Structured questioning and the 5W1H problem-analysis technique
  • Forward-looking evaluation of changes and business decisions
  • Cause-and-effect diagrams and fishbone analysis
  • Pareto analysis and prioritising the causes with the greatest impact
  • Impact-analysis matrices and the identification of high-risk areas
  • Combining RCA tools for system analysis, fault-finding and prevention


What Participants Will Learn

By the end of this course participants will be able to:

  • Apply a step-by-step RCA process while selecting appropriate tools for each stage and avoiding common analytical pitfalls
  • Distinguish symptoms from underlying causes so that corrective action addresses the real source of a problem
  • Use the 5 Whys technique to investigate cause-and-effect relationships and progressively uncover deeper issues
  • Apply the 5W1H questioning technique to examine a problem systematically from multiple perspectives
  • Evaluate the consequences of proposed changes using a structured, forward-looking questioning approach
  • Construct cause-and-effect diagrams to organise potential causes visually and support systematic fault-finding
  • Apply the Pareto Principle to identify and prioritise the causes likely to produce the greatest improvement
  • Use an impact-analysis matrix to identify high-risk areas and focus investigative and corrective effort where it matters most

What Is Included

Everything you need to run the course:

  • Slides
  • Trainer Notes
  • Workbook
  • Exercises
  • Handouts
  • Specific Course Guidelines
  • Agenda and Course Outline
  • Training Methodology Guidelines
  • Feedback Forms
  • Certificate of Achievement
  • Recommended Readings

Bonus ebook included: How to Increase the Impact of Exercises and Get the Best Results

Fully Customisable Training Course Material

Detailed Syllabus for the Root Cause Analysis Course

Root Cause Analysis is a set of methodologies within the field of quality management and quality control. Over the years, with the increasing complexity of systems, processes and manufacturing there has come a need for staff to be able to efficiently analyse problems and find key faults in a given system. Root Cause Analysis or RCA provides a set of tools that facilitate this process.

This course is centred around a set of useful tools within RCA that can help a variety of fault finding applications. The best way to learn these techniques is by example and plenty of examples are provided in the course. Delegates then get to practice these techniques by going through a number of exercises.

The main aim of an RCA analysis is to find root causes for a given problem so it can be addressed. It is ultimately about prevention and focusing on what matters the most. RCA is often iterative and the tools need to be used in succession and conjunction with each other in order to derive accurate and meaningful results.

This course is ideal for delegates interested in problem solving, decision making, impact analysis, fault finding, reliability and process control. The RCA tools help identify symptoms, impact, consequences and effects. It helps identifying areas that their improvement can lead to significant gains.

In this highly practical course participants will learn:


RCA Process

    • What is Root Cause Analysis (RCA)?
    • What are the steps involved in an RCA process?
    • What methodologies are used within RCA?
    • What are various types of causes?
    • What are best practice guidelines when performing an RCA?
    • What are pitfalls of RCA that you need to be aware of?

     

    5 Whys

    • What is the 5 Whys technique?
    • How can you use it for RCA?

     

    Questioning Skills

    • How can you use a structured approach to make sure you ask the right questions?
    • How to use this structured approach to make sure you ask a diverse set of questions about all areas?

     

    Evaluating Impact of Change and Decisions

    • How to look forward to evaluate the impact of a change or a new decision on the current state?
    • How to use this forward looking approach systematically and correctly to get meaningful results?

     

    Cause and Effect Diagrams

    • What is a cause and effect diagram?
    • What is a fishbone diagram?
    • How can you use this technique to search for root causes?

     

    Pareto Analysis

    • What is Pareto principle?
    • How can you use the Pareto Principle to prioritise your RCA approach systematically?

     

    Impact Analysis

    • What is impact analysis?
    • How can you use a powerful matrix to focus on high-risk areas first?
    • What are the 5 steps involved in an impact analysis?

    "Judge a person by their questions, rather than their answers.”

    Voltaire

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    Fully Editable

    Customise the content, add your branding and combine it with your own materials. Supplied in editable DOCX and PPTX formats

    Reusable

    Reprint participant workbooks as often as required.

    Complete Training Kit

    A coordinated collection of trainer and participant resources that include slides, trainer notes, workbook, exercises and supporting documents such as printable certificates and feedback forms.

    Research-Informed

    Content and design informed by educational psychology, behavioural science and business practice.

    Trainer-Ready

    Includes detailed guidance to help you prepare and deliver the course confidently. We specialise in training trainers, so our course materials are designed around methods that work in real-world training delivery.

    Interactive Learning

    Examples, case studies and exercises support practice, engagement and long-term retention.

    About the Design Philosophy of Root Cause Analysis Course

    Root Cause Analysis is an extensive subject. There are many complex tools used under RCA which require specialised software solutions such as FMEA or Fault Trees. The purpose of this course is to familiarise the delegates with the most important tools in RCA without overwhelming them. RCA is about problem solving and as such can be quite taxing. Many tools in RCA may appear simplistic or straight forward. The real power comes from the way they are used and the data that is fed into them. Such principles are extremely important and the purpose of this course is to make sure delegates learn the fundamental lessons under the controlled environment of a training course. Later, they can learn about new methods or more industry-specific methods and having gone through the training provided by this course they would know how to correctly approach them.  

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