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This ready-to-use package of fully editable root cause analysis training materials helps trainers deliver a practical one-day course on systematic fault-finding and problem prevention. Through examples and hands-on exercises, participants learn to distinguish symptoms from underlying causes, ask structured questions, evaluate the impact of change and prioritise high-risk issues using established RCA tools.
Format: Fully Editable Word & PowerPoint
Delivery: Instant Download & Ready to Use
Licence: Reusable for Unlimited Workshops
Trainer Friendly: Comprehensive Trainer Notes
Trusted Worldwide
Skills Converged customers include the NHS, Adidas, the BBC, BMW and Etihad Airways and many universities. Our training materials are used in more than 100 countries.


Key Topics Covered in the Root Cause Analysis Course
What Participants Will Learn
By the end of this course participants will be able to:

What Is Included
Everything you need to run the course:
- Slides
- Trainer Notes
- Workbook
- Exercises
- Handouts
- Specific Course Guidelines
- Agenda and Course Outline
- Training Methodology Guidelines
- Feedback Forms
- Certificate of Achievement
- Recommended Readings
Bonus ebook included: How to Increase the Impact of Exercises and Get the Best Results
Fully Customisable Training Course Material
Detailed Syllabus for the Root Cause Analysis Course
Root Cause Analysis is a set of methodologies within the field of quality management and quality control. Over the years, with the increasing complexity of systems, processes and manufacturing there has come a need for staff to be able to efficiently analyse problems and find key faults in a given system. Root Cause Analysis or RCA provides a set of tools that facilitate this process.
This course is centred around a set of useful tools within RCA that can help a variety of fault finding applications. The best way to learn these techniques is by example and plenty of examples are provided in the course. Delegates then get to practice these techniques by going through a number of exercises.
The main aim of an RCA analysis is to find root causes for a given problem so it can be addressed. It is ultimately about prevention and focusing on what matters the most. RCA is often iterative and the tools need to be used in succession and conjunction with each other in order to derive accurate and meaningful results.
This course is ideal for delegates interested in problem solving, decision making, impact analysis, fault finding, reliability and process control. The RCA tools help identify symptoms, impact, consequences and effects. It helps identifying areas that their improvement can lead to significant gains.
In this highly practical course participants will learn:
RCA Process
- What is Root Cause Analysis (RCA)?
- What are the steps involved in an RCA process?
- What methodologies are used within RCA?
- What are various types of causes?
- What are best practice guidelines when performing an RCA?
- What are pitfalls of RCA that you need to be aware of?
5 Whys
- What is the 5 Whys technique?
- How can you use it for RCA?
Questioning Skills
- How can you use a structured approach to make sure you ask the right questions?
- How to use this structured approach to make sure you ask a diverse set of questions about all areas?
Evaluating Impact of Change and Decisions
- How to look forward to evaluate the impact of a change or a new decision on the current state?
- How to use this forward looking approach systematically and correctly to get meaningful results?
Cause and Effect Diagrams
- What is a cause and effect diagram?
- What is a fishbone diagram?
- How can you use this technique to search for root causes?
Pareto Analysis
- What is Pareto principle?
- How can you use the Pareto Principle to prioritise your RCA approach systematically?
Impact Analysis
- What is impact analysis?
- How can you use a powerful matrix to focus on high-risk areas first?
- What are the 5 steps involved in an impact analysis?
"Judge a person by their questions, rather than their answers.”
Voltaire

Multi-Course Pricing Discount
10% OFF when you purchase 2 or more training materials packs.
20% OFF when you purchase 3 or more training materials packs.
30% OFF when you purchase 10 or more training materials packs.
Courseware Features
Buy & Download Instantly
- Add this course to your basket and pay securely using a debit or credit card, PayPal, Apple Pay or Google Pay.
- After payment, you will be taken immediately to the download page. We will also email your download link.
- Download and unzip the package to access the editable Word and PowerPoint training resources.
Buying several courses? Multi-course discounts are applied automatically in your basket.
Payment, Downloads and DiscountsCustomise the content, add your branding and combine it with your own materials. Supplied in editable DOCX and PPTX formats
Reprint participant workbooks as often as required.
A coordinated collection of trainer and participant resources that include slides, trainer notes, workbook, exercises and supporting documents such as printable certificates and feedback forms.
Content and design informed by educational psychology, behavioural science and business practice.
Includes detailed guidance to help you prepare and deliver the course confidently. We specialise in training trainers, so our course materials are designed around methods that work in real-world training delivery.
Examples, case studies and exercises support practice, engagement and long-term retention.
About the Design Philosophy of Root Cause Analysis Course
Used by Trainers in
100+ Countries
Our Training Materials Are Used Worldwide
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