Performance Management Training Materials

Designed for managers, supervisors, HR professionals and team leaders, this editable performance management training package provides a practical framework for improving employee contribution and motivation. The courseware covers performance objectives, appraisal meetings, coaching, feedback, rewards and behavioural reinforcement, helping participants manage performance as a continuous process rather than an isolated annual event.


Sale price£109

Format: Fully Editable Word & PowerPoint

Delivery: Instant Download & Ready to Use

Licence: Reusable for Unlimited Workshops

Trainer Friendly: Comprehensive Trainer Notes

Prerequisites: None

Product Code: FM2077

Trusted Worldwide

Skills Converged customers include the NHS, Adidas, the BBC, BMW and Etihad Airways and many universities. Our training materials are used in more than 100 countries.


Course Duration: 1 Day

Course Level: Beginner Intermediate

Category: Human Resources

performance management course

Key Topics Covered in the Performance Management Course

  • Modern performance management systems
  • Responsibilities of appraisers and employees
  • Preparing for and structuring appraisal meetings
  • Goal setting, performance targets and KPIs
  • Employee motivation and overcoming apathy
  • Rewards, recognition and ranking systems
  • Coaching employees using the GROW model
  • Constructive feedback and difficult performance conversations


What Participants Will Learn

By the end of this course participants will be able to:

  • Establish an effective performance management process based on continuous review and modern management principles
  • Set meaningful objectives and KPIs that connect individual performance with organisational priorities
  • Prepare for and conduct appraisal meetings that encourage openness, reflection and constructive discussion
  • Ask purposeful questions to understand performance issues and encourage employee ownership
  • Coach employees using the GROW model and guide them towards practical solutions
  • Select appropriate rewards and recognition methods while avoiding the weaknesses of poorly designed ranking systems
  • Deliver constructive feedback about positive performance, development needs and difficult situations
  • Motivate employees and reinforce productive behaviour to improve confidence, commitment and results
Training Materials Samples

What Is Included

Everything you need to run the course:

  • Slides
  • Trainer Notes
  • Workbook
  • Exercises
  • Handouts
  • Specific Course Guidelines
  • Agenda and Course Outline
  • Training Methodology Guidelines
  • Feedback Forms
  • Certificate of Achievement
  • Recommended Readings

Bonus ebook included: How to Increase the Impact of Exercises and Get the Best Results

Fully Customisable Training Course Material

Detailed Syllabus for the Performance Management Course

In today’s competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. Any organisation that risks neglecting this important systematic review, is bound to fail when competing against those who use such optimisation.

It is well known that motivated staff not only work harder and longer, but are also much more likely to innovate and bring new ideas than others. Innovative companies are much more competitive and can handle bigger challenges swiftly and come out stronger than their competitors.

To create a productive atmosphere, an organisation simply needs to respond to the needs of its staff. Understating what motivates employees and aligning it with organisation’s objectives is the essence of an effective performance management system. This system requires HR support, periodic appraisals and constructive coaching sessions.

In this course, delegates learn how to perform the role of an appraiser or a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors, colleagues or ever staff from other departments. Whatever the role of an appraiser, this course prepares them to provide continuous and periodic feedback to appraisees. Continuous feedback is provided through regular coaching and mentoring sessions while periodic feedback is provided through appraisal meetings. Delegates learn how to ask the right questions, help appraisees to set goals and targets, how to motivate them, how to deliver difficult messages and in short how to help them to increase their productivity.

The course is divided to various distinct sessions where delegates learn the specific skills and get to practice each skill in carefully designed exercises.

In this highly practical course delegates will learn:

 

Performance Management

  • What is performance management?
  • What is the difference between modern and traditional methods and why this matters?
  • What is involved in a performance management system?
  • What should an appraiser do?
  • What is 360 degrees feedback program and how can it help?

 

Appraisal Meetings

  • How to hold an appraisal meeting
  • How to prepare for the meeting as an appraiser or appraisee
  • How to structure the meeting
  • What to talk about at the meeting?
  • What is the preferred order of topics to go through in an appraisal meeting?
  • How to encourage openness
  • What types of questions work best in an appraisal meeting?

 

Goal Setting

  • How to set useful goals
  • How to motivate an employee to follow and reach his goals
  • How to avoid setting bad objectives
  • How to make sure performance targets are consistent with business objectives
  • What is KPI and how does it relate to performance management?
  • How to reduce apathy and encourage individuals to reach peak performance
  • How to influence individuals by modifying their thought patterns using the latest research in behavioural psychology

 

Rewards

  • What reward systems help to boost staff’s performance?
  • How to rank employees against their colleagues and co-workers
  • How can ranking systems fail and what should you be aware of in the context of performance management?

 

Coaching

  • What is the best way to coach?
  • What are the principles of learning?
  • What is the best way to coach individuals?
  • How should you formulate your sentences to have maximum effect in a coaching session?

 

Communication Skills

  • How to provide constructive feedback
  • How to deliver praise
  • How to provide feedback on difficult situations
  • How to systematically help individuals to become aware of what others think of them and how they can reflect on this to improve their performance

 

“The gem cannot be polished without friction, nor man perfected without trials.”

Chinese proverb

training materials workbooks discounts

Multi-Course Pricing Discount

10% OFF when you purchase 2 or more training materials packs.

20% OFF when you purchase 3 or more training materials packs.

30% OFF  when you purchase 10 or more training materials packs.

Courseware Features

Buy & Download Instantly

  1. Add this course to your basket and pay securely using a debit or credit card, PayPal, Apple Pay or Google Pay.
  2. After payment, you will be taken immediately to the download page. We will also email your download link.
  3. Download and unzip the package to access the editable Word and PowerPoint training resources.

Buying several courses? Multi-course discounts are applied automatically in your basket.

Payment, Downloads and Discounts
Fully Editable

Customise the content, add your branding and combine it with your own materials. Supplied in editable DOCX and PPTX formats

Reusable

Reprint participant workbooks as often as required.

Complete Training Kit

A coordinated collection of trainer and participant resources that include slides, trainer notes, workbook, exercises and supporting documents such as printable certificates and feedback forms.

Research-Informed

Content and design informed by educational psychology, behavioural science and business practice.

Trainer-Ready

Includes detailed guidance to help you prepare and deliver the course confidently. We specialise in training trainers, so our course materials are designed around methods that work in real-world training delivery.

Interactive Learning

Examples, case studies and exercises support practice, engagement and long-term retention.

About the Design Philosophy of Performance Management Course

Some organisations treat performance management and appraisals as a formal exercise in paper pushing. An appraiser and an appraisee sit around a table, discuss a number of points mentioned in the form provided to them by their HR department while always thinking that this entire exercise is a waste of time and they rather be working on their projects instead. Naturally, these employees may eventually believe that appraisals are just there to keep HR busy or are carried out at the end of the year to see who gets a bigger share of the bonus pie.

A good appraisal system is not just about figuring out how much bonus should be paid to a particular employee, it is about motivating staff and increasing their productivity which in turn will increases their job satisfaction.

This course is carefully designed to address various skills required when appraising others. A typical team leader who is assigned to appraise a team member might be good at leading team but not know how to run an appraisal meeting. Coaching, mentoring and goal setting is an important skill for appraisees and delegates get many chances in this course to practice such skills.

Similar to other courses provided by Skills Converged, the emphasis is to get delegates to practice the skills rather than just to lecture them on these topics and expect them to know what to do. Of course, sometimes it is necessary to brief them on theoretical aspects of appraisal systems used today such as reward and ranking so they know how the whole system works and what their role is in the system.

This course is not specific to any particular role such as managers or leader who might regularly perform appraisal. It is suitable for anyone who has been assigned the role and needs to mentor or coach another employee and appraise them.

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sample training materials

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