Communication Skills: Recall Interruption
Psychologists have suggested a direct link between the way you recall an event and the way you are questioned about it. The structure of the questions and the wordings are critical. Numerous studie...
Decision Making Exercise: What’s the Meaning of...?
It is 2075. You are on Mars. A strong solar radiation took out your communication and computer electronics and disconnected you from the rest of the world. You have no idea what happened to others ...
Icebreaker: The Greatest Story Ever Told
Sometimes you need to give your delegates a creative exercise as an icebreaker which is also entertaining. The following gets people to laugh a lot but it also teaches them about the power of posit...
This is an exercise in describing objects so that delegates can improve their communication skills. It’s all too easy to use jargon and assume that everyone knows what you mean. However, you may ne...
5 Steps to Improve Your Training
Modern methodologies on training such as the TAP program, Accelerated Learning, or other top-of-the-range accredited train-the-trainer programs are based on the fundamental theory of Cognitive Trai...
Customer Service Exercise: Memory Game
The purpose of this activity is to illustrate the importance of visual observation when dealing with customers. This game also shows the importance of team work in gathering more information when n...
Use this quiz as a quick mental challenge. You can adjust the difficulty of to accommodate for different needs such as an after lunch activity.
