Icebreaker: The Greatest Story Ever Told

Icebreaker: The Greatest Story Ever Told

Sometimes you need to give your delegates a creative exercise as an icebreaker which is also entertaining. The following gets people to laugh a lot but it also teaches them about the power of posit...

Don't Say the Forbidden Words

Don't Say the Forbidden Words

This is an exercise in describing objects so that delegates can improve their communication skills. It’s all too easy to use jargon and assume that everyone knows what you mean. However, you may ne...

5 Steps to Improve Your Training

5 Steps to Improve Your Training

Modern methodologies on training such as the TAP program, Accelerated Learning, or other top-of-the-range accredited train-the-trainer programs are based on the fundamental theory of Cognitive Trai...

Customer Service Exercise: Memory Game

Customer Service Exercise: Memory Game

The purpose of this activity is to illustrate the importance of visual observation when dealing with customers. This game also shows the importance of team work in gathering more information when n...

Mind Challenge Quiz

Mind Challenge Quiz

Use this quiz as a quick mental challenge. You can adjust the difficulty of to accommodate for different needs such as an after lunch activity.