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Some people believe that they are not creative. The belief comes to define their attitude towards any problem and can limit their capability irrespective of their creative ability. Almost everyone ...
Imagine if your company was a supermarket. Which one would it be? Supermarkets tend to have personalities. It seems that in any society certain classes prefer certain types of supermarkets, and sup...
Customer Service Training: Judging People
This training exercise helps delegates on two levels, it demonstrates the importance of creating a good first impression and also how judging people based on the first impression is often inaccurate.
Editable Training Materials
Need more than a standalone exercise? Browse complete, ready-to-use course materials for trainers. Every editable package includes PowerPoint slides, detailed trainer notes, participant workbooks, exercises and supporting documents. Add your branding, tailor the content to your audience and reuse it for unlimited workshops. Download everything immediately after purchase.
