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Listening Skills
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Perception Exercise: What am I Holding?

Perception Exercise: What am I Holding?
Exercises, Team Building, Customer Services, Giving Feedback, Listening Skills

Article Rating:::: 76 Ratings :::: Tuesday, December 9, 2008

This activity highlights individual’s ability to recognise objects by hearing their visual characteristics and illustrates the importance of perception and attention to detail in gathering information.

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Communication Skills Exercise: Repeat after Me

Communication Skills Exercise: Repeat after Me
Exercises, Communication Skills, Customer Services, Giving Feedback, Listening Skills

Article Rating:::: 76 Ratings :::: Friday, December 5, 2008

This effective exercise helps the delegates to understand how critical it is to listen before they talk in conversations. Most people simply talk from their own point of view and pay little attention to the other. This exercise helps the delegates to understand the need and the mental shift they need to go through to become better listeners.

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Communication Exercise: Communication Barriers

Communication Exercise: Communication Barriers
Leadership, Conflict Management, Exercises, Communication Skills, Listening Skills

Article Rating:::: 200 Ratings :::: Saturday, November 8, 2008

Avoiding communication barriers is a necessity in today’s business world. Not only it is critical to identify if these barriers exist, but also how to remove them or reduce their effect. This activity enables delegates to explore new solutions in overcoming communication and listening barriers.

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Communication Exercise: Chinese Whisper

Communication Exercise: Chinese Whisper
Exercises, Communication Skills, Customer Services, Giving Feedback, Questioning Skills, Listening Skills

Article Rating:::: 216 Ratings :::: Tuesday, November 4, 2008

This exercise highlights the importance of confirming the information we receive from either our colleagues or clients. This activity is designed for groups of at least 8 delegates or more.

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Team Building Exercises: Silent Design

Team Building Exercises: Silent Design
Exercises, Team Building, Body Language, Giving Feedback, Listening Skills, Design

Article Rating:::: 176 Ratings :::: Thursday, September 18, 2008

The aim of this exercise is to emphasise the importance of non verbal communication when working in a team.

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The Fogging Technique

The Fogging Technique
Conflict Management, Training Articles, Emotional Intelligence, Giving Feedback, Listening Skills

Article Rating:::: 112 Ratings :::: Friday, July 18, 2008

How to accept criticism without letting it bring you down. Learn about a powerful technique.

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