This exercise shows the importance of different communication styles. In particular, it shows the effect of assertive request in obtaining a desirable outcome.
Delegates will try to persuade other people to sit on the chair next to them.
Explaining the Test: 5 minutes.
Activity: 5 minutes
Group Feedback: 15 minutes.
Ask delegates which method of communication they found most useful in this task. Was it aggressive persuasion or assertive approach that paid off more? Does assertive request always works or sometimes it is better to be more aggressive in getting what we want?
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