Free Training Resources, Games, Roleplays, Activities & Downloads

Current Articles

Get Updates to Exercise Database by Email  

Conflict Management
Training Exercises and Resources

Listening Exercise: So, What You Mean Is…

Listening Exercise: So, What You Mean Is…
Conflict Management, Exercises, Communication Skills, Acting, Personal Impact, Listening Skills

Article Rating:::: 198 Ratings :::: Tuesday, April 18, 2017

This exercise helps delegates to understand the importance of acknowledging the view of a person they are having a conversation with irrespective of whether they agree with it or not. The exercise helps to create a vivid example which can then be discussed and explored further.

The main aims are:

  • Develop rapport through having a friendly conversation as opposed to being antagonistic with opposing views
  • Improve listening skills
  • Learn to listen and show that you are listening
Continue to Read...

How to Use ASMR for Soft Skills Training

How to Use ASMR for Soft Skills Training
Conflict Management, Training Articles, Coaching, Motivation, Anger Management, Stress Management, Appraisal

Article Rating:::: 144 Ratings :::: Monday, June 27, 2016

A woman massages dummy ears with embedded super sensitive binaural microphones. Another presenter uses her nails on a wooden box to create a tapping sound. Someone squeezes shaving foam between her fingers and captures the sound effects. Another has discovered a jelly like toy in some toy store and is experimenting with it to see what sounds in generates.

This is ASMR and it stands for Autonomous Sensory Meridian Response. Search for “ASMR” online and especially on YouTube and you will be given thousands of videos offering you one form or another of stress-free relaxation. Video creators are hard at work churning one video after another and the world doesn’t seem to get enough of them. Many viewers tend to watch a favourite video over and over again or ask for specific variations and expect the creators to respond. What is going on?

The answer is simple; because watching these videos or listening to them makes people “happy”, “relaxed”, “euphoric” and “destressed.” The term ASMR was coined as early as 2010 but it has become ubiquitous thanks to the internet and how sub-cultures and societies form around common needs.

The mainstream media is now picking up on the phenomenon. It is not always sound either. There are videos where presenters move their fingers in front of the camera, effectively in front of your face and this leads to a hypnotic and mesmerising effect. Why people watch such videos?

Continue to Read...

Conflict Resolution Exercise: Discussion Template

Conflict Resolution Exercise: Discussion Template
Conflict Management, Exercises, Assertiveness, Anger Management, Brainstorming

Article Rating:::: 1395 Ratings :::: Monday, January 19, 2015

This exercise helps delegates to explore the nature of a given topic. It helps generate a discussion around that topic and see how people view it differently. Through these discussions delegates can see if their views are markedly different from those of others and if so what it may suggest when they interact with others. The aim is to provide an insight into one’s own view of a given topic.

Continue to Read...

No More Soap: Make it Assertive

No More Soap: Make it Assertive
Conflict Management, Exercises, Assertiveness, Difficult People, Acting

Article Rating:::: 190 Ratings :::: Monday, June 20, 2011

Many countries around the world regularly broadcast soap operas on TV; social programs which usually contain a lot of angry and emotional discussions between various extreme characters.

This exercise helps delegates to use the scenarios on such programs and turn them around with assertive communication.

Continue to Read...

Conflict Management Exercise: Hidden Agenda

Conflict Management Exercise: Hidden Agenda
Games, Conflict Management, Exercises, Problem Solving, Persuasion Skills

Article Rating:::: 122 Ratings :::: Monday, December 20, 2010

This exercise helps delegates to understand the importance of working together and the destructive nature of having hidden agendas which can easily lead to conflicts and confrontations. It addresses many areas such as conflict management, assertiveness and persuasion skills.

Continue to Read...

Diversity Exercise: Stereotyping

Diversity Exercise: Stereotyping
Conflict Management, Exercises, Communication Skills, Diversity

Article Rating:::: 218 Ratings :::: Tuesday, January 26, 2010

In this exercise, delegates examine stereotypes and understand the implications of stereotyping. It helps them to discover on their own that stereotyping is highly subjective.

Continue to Read...

Conflict Resolution Exercise: Help Me Out!

Conflict Resolution Exercise: Help Me Out!
Conflict Management, Exercises, Communication Skills, Anger Management, Difficult People

Article Rating:::: 330 Ratings :::: Thursday, June 4, 2009

The aim of this exercise is to draw attention to the number of conflicts and similar stressful situations experienced by delegates in one week and use others in the group to come up with reasonable solutions for each conflict.

Continue to Read...

Externalising Internal Conflicts Exercise

Externalising Internal Conflicts Exercise
Conflict Management, Exercises, Team Building, Communication Skills, Decision Making

Article Rating:::: 71 Ratings :::: Thursday, May 28, 2009

This activity helps the delegates to resolve their internal conflicts by treating them as external conflicts. Internal conflicts are those conflicts between and you and yourself. External conflicts are those between you and others. The exercises help participants to view and resolve such conflicts in a systematic way.

Continue to Read...

Communication Exercise: Communication Barriers

Communication Exercise: Communication Barriers
Leadership, Conflict Management, Exercises, Communication Skills, Listening Skills

Article Rating:::: 303 Ratings :::: Saturday, November 8, 2008

Avoiding communication barriers is a necessity in today’s business world. Not only it is critical to identify if these barriers exist, but also how to remove them or reduce their effect. This activity enables delegates to explore new solutions in overcoming communication and listening barriers.

Continue to Read...

The Fogging Technique

The Fogging Technique
Conflict Management, Training Articles, Emotional Intelligence, Giving Feedback, Listening Skills

Article Rating:::: 220 Ratings :::: Friday, July 18, 2008

How to accept criticism without letting it bring you down. Learn about a powerful technique.

Continue to Read...

Browse Our Online Index

Index of Free Training Exercises - 500+

For faster access and navigation, use the index.

500+ exercises are divided into 7 main groups for easy navigation.

Index of Training Exercises


Full Index of Training Exercises

Collection of 500+

Browse the exercises divided into 7 main groups. 

Course Design Book

Course Design Strategy - Book Front Cover

Course Design Strategy

Available as paperback and ebook

Join 30,000+ Readers.

Download Free Exclusive Training Resources and Join Our Mailing List:

Online Course

Train the Trainer Core Skils Course

Online Train the Trainer Course:
Core Skills

CPD Accredited

Learn How to Become the Best Trainer in Your Field


Full Course Details

Train the Trainer Book

Train the Trainer - Book Front Cover

Available as paperback and ebook

Train the Trainer Courses

Attend Our 2-Day Instructor-Led Train the Trainer Course

Book Early to Get Discounts.


We Offer Fixed-Price In-House Courses Too.


Train the Trainer Self Study Course

Body Language Guide

Free Giveaway Training Resources

Download a free comprehensive training package including training guidelines, soft skills training activities, assessment forms and useful training resources that you can use to enhance your courses.

Download Free Training Marterials