Emotional Intelligence
Training Exercises and Resources

This exercise is designed to make the coachee think about potential liming views and beliefs. Through a systematic step by step process, you first help the coachee see what these beliefs are and then gradually lead them to see how they can be limiting. Often, such limiting beliefs are the root cause of many unwanted behaviours. They manifest themselves in thoughts and in actions. This exercise helps to go back to the root cause of issues and aim to address them.

It is best to run this exercise on an individual basis such as in a coaching or mentoring session. Before embarking on this exercise, create a safe and trusting environment where the coachee feels comfortable sharing their weaknesses with you.

Resentment can consume people. Constantly thinking negatively about others can make an individual sad, angry and ultimately depressed. This strong emotion should be addressed before it becomes chronic or habitual.

The technique presented here borrows from NLP with a strong emphasis on visualisation. It is also useful to address self-resentment and self-loathing.

The power of this technique is in repetition. You can conduct this in a class, though it is best if it is carried out on an individual basis. The instructions should be provided once, and individuals should then go through the exercise without interruption or disturbance. They can then repeat this over a period of time to get its full effect.

We are what we repeatedly do. We are also what we repeatedly think. If you think about something 200 times a day, you come to believe it to be true. If you think you are poor, unhealthy, socially unskilled or out of shape and repeatedly tell yourself this, then you come to strongly believe in them, irrespective of whether they are true or not.

The power of positivity is well known, so much so that it has become a large field as Positive Psychology. Nevertheless, most people don’t think enough of what they are good at or have and instead are focused much more on lack of stuff, problems, negativity, shortfalls and inadequacies.

This negativity seems to have been exaggerated by the culture of comparison which has been fuelled by social media. Awareness of an idealistic and exaggerated lifestyle of others consumed through social media can make us feel average at best or a lost cause.

We need to fight back. For this, we can use a powerful technique known as positive affirmations. The aim is to turn something negative into positive and consciously reinforce it in your mind until it becomes a thought habit. Gradually you get to eliminate the negative language altogether.

This exercise is ideal for courses covering emotional intelligence and motivation.

This exercise helps delegates explore the concept of temperament, understand what it means, how it is formed and how it can influence their emotional intelligence. Temperament refers to aspects of an individual’s personality that are mainly biological or innate as opposed to learned. Temperament is basically life-long traits that we have acquired early on in life or simply inherited. Here are some examples:

• “I am shy in social settings. I feel uncomfortable if I suddenly find myself at the centre of attention. I guess it comes from my childhood when I was brought up to be a quiet kid.”
• “I was never very sporty or physical when I was growing up so engaging in sports these days doesn’t appeal to me much. Where I grow up, it was frowned upon for girls to do sports.”
• “I like talking. If I enter a room and it is quiet I have the strongest urge to talk and get everyone to listen. I got this from my mom I guess...” [Carries on talking for a while until stopped!]
• “I have always been sporty, even though I was a girl I always liked any sport even if they were predominantly for boys. I guess I got this from my dad who was very athletic.”

In this exercise, delegates explore the nature of their temperament and discuss this with others to better understand what it means.

This exercise helps delegates to understand and appreciate the power of eye contact and how it can affect emotional connection and emotional states. It is ideal in teaching emotional intelligence, body language and communication skills.

You can get the most from this exercise with the follow up discussions so make sure you allocate enough time for this.

Self-awareness is one of the important competencies within emotional intelligence. Self-awareness is about understanding your strengths, limitations, attitudes, values and motivations. In this exercise, delegates have an opportunity to reflect on their values and see exactly what matters to them the most. Self-awareness helps people understand what they believe now and how this might have changed from the past. Hence, this exercise can be conducted periodically, such as once a year, and you can expect to get different results each time. Comparison of these results on their own can be quite educational and further help to increase self-awareness.

In this activity, a group of people get to acknowledge each other’s actions and appreciate the impact of such actions on their own lives. People tend to avoid praising despite the fact that it is incredibly motivating. In addition, people also tend to shrug off praise as a way of being humble or they may feel they need to be polite rather than boasting about their actions. Both of these lead to a missed opportunity on boosting a person’s self-esteem. This activity provides an opportunity to do this systematically and in a safe environment.

It is ideal for a team of people who have been working together, know each other well and have gone through shared experiences so they can comment on each other’s actions.

Use this exercise to motivate people and help them to view an experience differently. This exercise is fairly simple to execute and yet quite effective. The essence of the exercise is to show that even the most negative experiences can be quite educational and useful in the long run and that if one does not see the benefits, others might be able to see it and bring it to their attention. This exercise is also useful to practice improving emotional intelligence and empathising with others.

All of us go through some experiences in life where we feel victimised or wronged. The negative emotions and feelings generated by these experiences can stay with us for a long time afterwards and make us feel overtly emotional, weak, stupid or even unworthy. One way to deal with this emotional baggage is to acknowledge it and take responsibility for it. The idea here is that sharing difficult experiences and the feelings generated by them will allow delegates to acknowledge them to another person and therefore more easily come into terms with them.

This exercise helps illustrate an important point on body language. As soon as we see a person, we read their body language quickly to establish their mood and we can be fairly good at this. The problem is that the mood of the interaction is then set from that point onwards and this can be contagious. This emotional contagion can then work against us as we may react with the same negative emotions even when there is no cause for it. The exercise helps people see this non-verbal phenomenon and increases their awareness. For example, this can help people at workplace to control their body language when interacting with colleagues and also helps them not to get affected by other people’s moods and emotions, thereby improving their relationships.