YOU ARE HERE: - Free Training Materials

Free Training Resources, Games, Roleplays, Activities & Downloads

Current Articles

Get Updates to Exercise Database by Email  

Communication Exercise: Communication Barriers

Communication Exercise: Communication Barriers
Leadership, Conflict Management, Exercises, Communication Skills, Listening Skills

Article Rating:::: 215 Ratings :::: Saturday, November 8, 2008
 

Purpose

Avoiding communication barriers is a necessity in today’s business world. Not only it is critical to identify if these barriers exist, but also how to remove them or reduce their effect. This activity enables delegates to explore new solutions in overcoming communication and listening barriers.

Objective

In this exercise, delegates identify practical and effective ways to remove communication and listening barriers at workplace.

What You Need

  • A flipchart or a whiteboard
  • Pen and papers for each delegate

Setup

  • Split the group into teams of 3 or 4 people.
  • Each team is asked to come up with a practical solution in removing listening obstacles such as:
    • People working in isolated office or environment
    • Dealing with a customer who talks too much
    • Working in a noisy workplace
    • Dealing with a frustrated client
    • Dealing with visual distractions at workplace
  • Each team has 10 minutes to come up with at least one solution for each scenario.
  • At the end of the activity, one representative from each team writes down their ideas on the board and explains how his or her team came up with the solutions.

Timing

Explaining the Test: 5 minutes.

Activity: 10 minutes

Group Feedback: 20 minutes.

Discussion

Get the group to discuss the solutions offered by other groups and add solutions if necessary. This is particularly useful if delegates have previous experience and can share their stories with the group so that everyone can learn from real-world scenarios.

Ask the delegates what they thought of this exercise? Is it easy to overcome such barriers or does it need training, patience and persistence? What are some good qualities which would help a person to deal with communication barriers?



Post Rating

Did You Find This Useful?

If you did, then please help others benefit from this too:

     
 Subscribe to Skills Converged   1. Receive updates to exercise database by Email.  
 Like Facebook   2. Like this training resource on Facebook.
 Circle Skills Converged   3. Share on Google Plus.
 Tweet Trainig Resources   4. Tweet this training resource
 Share Linkedin   5. Share this training resource on Linkedin
     


Comments

Radha   By Radha @ Friday, March 26, 2010 6:34 AM

very useful content

Jerine   By Jerine @ Friday, July 16, 2010 8:19 AM

Good exercise. This exercise helped me overcoming communication barriers.


Post Comment

Name (required)

Email (required)

Website

CAPTCHA image
Enter the code shown above:

Rate = 1.85 out of 5 :::: 215 Ratings.

START HERE

Full Index of Training Exercises 

Browse the collection of 500+ exercises divided into 7 main groups. 

Download Free Exclusive Training Resources and Join Our Mailing List:

Train the Trainer Book

Train the Trainer - Book Front Cover

Available on Kindle and as Paperback

Train the Trainer Self Study Course

Body Language Guide

Free Giveaway Training Resources

Download a free comprehensive training package including training guidelines, soft skills training activities, assessment forms and useful training resources that you can use to enhance your courses.

Download Free Training Marterials