Questioning Skills Exercise: What’s My Name?

Questioning Skills Exercise: What’s My Name?

This is a famous entertaining game were a player must guess the name written on a card by asking closed questions where the answers can be “yes” or “no”. The objective is to find the name as quickl...

Presentation Skills: Systematic Note Taking

Presentation Skills: Systematic Note Taking

This is another interactive pause exercise used during a lecture or talk to help the participants to quickly go over the content they have just been thought and record the key points. These kinds o...

Customer Service Exercise: Memory Game

Customer Service Exercise: Memory Game

The purpose of this activity is to illustrate the importance of visual observation when dealing with customers. This game also shows the importance of team work in gathering more information when n...

Memory Exercise: The Hunting

Memory Exercise: The Hunting

Use this exercise as an icebreaker and a warm-up session. You get the delegates to interact with each other and use their memory and cooperation skills.