Dale Carnegie
As social entities, we spend a lot of time and effort in communication with others. Mastering the art of communication increases our chances of success in both professional and personal lives. Any performance improvement here will directly lead to benefits for your team, your job and your personal life. Communication skills can be learned and mastered through persistent practice.
This course has been designed to accommodate two types of delegates with different communication needs; one group are co-workers who already know each other and want to improve their intercommunication skills and the other group are those delegates who don’t know each other or have not worked in the same team before. This group could include anyone from newly employed floor worker to managers, executives and team leaders. The course contains various optional content that you can use to tailor the course based on your delegates' needs.
In this highly practical course delegates will learn:
Audience: Anyone
Prerequisites: None
Course Duration: 1 Day
Course Level: Beginners & Intermediate
By the end of this course, participants will be able to:
A communication is successful when a message has been send and received without much distortion. Messages conveyed badly by the sender or misinterpreted by the receiver prevent ideas and thoughts to be expressed correctly and causes much confusion and misunderstandings.
The aim of this course is to minimise such distortions. By focusing on subjects such as body language, listening techniques, effective questioning, self exploration and empathy delegates gain a better understanding of the role played by each one of such concepts in making or breaking communication.
In addition to embracing principles of successful communication, this course contains a variety of effective exercises and group activities which have been proven to encourage learning ability and help increase information retention.
Here at Skills Converged, we respect and value each trainer’s personal choice on highlighting different aspects of Communication Skills and therefore as with all the other courses on offer from Skills Converged, trainers have unlimited rights to customise, edit or modify the contents. The specific design on the course also enables trainers to use slides, hand outs and exercises in combinations with their own materials.
Specific Course Guideline
General Guide on Methodology and Training Delivery Best Practices
eBook: How to Increase the Impact of Exercises and Get the Best Results
More Information on What's Included in this Product
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Skills Converged is a unique company who provides professionally designed fully-customisable training course material based on the latest research in learning & development. Courses are designed with attention to detail both on content and style so that you can offer unique courses to your clients and get maximum results.
We can also provide this training course for your staff or your organisation anywhere in the UK. Please contact us for more details.