Training Materials

Skills Converged - Problem Solving Training Materials Course

Problem Solving

1-Day Course on How to Solve Problems as a Group by Brainstorming, Idea Generation and Collective Decision Making 

Fully Customisable Training Course Material: Description

“It’s not that I’m so smart,

it’s just that I stay with problems longer.”

Albert Einstein

In just about any industry or any role, we are almost constantly involved in solving problem. It is what makes humanity progress forward by constantly searching for better solutions to common problems or new solutions to new problems as our societies become more complex.

As the problems have become more complex, the need to solve problems in a group has increased. Groups now contain a variety of experts looking at a problem in relation to their own respective domains. This course is ideal for groups of people who aim to solve problems collectively together. Solving problems as a group has its own unique issues. For example, some people like to dominate a meeting with their ideas at the expense of other less talkative members. This could be because of their character or a political agenda. This can lead to suboptimal solutions. Without a good thinking system a group may never come across novel ideas and even if it does, the idea might quickly be put aside, criticised or ridiculed.

Today, there are many powerful group-based problem solving and brainstorming techniques that can be used to increase creativity and productivity.

The aim of this exercise-driven course is to get the delegate practice these techniques in a simulated environment working on smaller problems. This allows them to learn how these techniques work. If the delegates are from the same organisation, you can also run it as a team building course where delegates go through a shared experience while solving problems. They will learn how to work together and improve their communication skills.

The course is also effective if delegates are from different organisations as they can focus on the details of the techniques and learn from each other’s approaches or how various techniques might be used in different industries.

The course contains many exercises. Optional exercises are also provided so the content of the course can be biased based on the requirements of the delegates.

A series of extra problem solving techniques are also discussed briefly at the end of the workbook. These can be explored by those interested to know more about this topic after the course.

In this highly practical course participants will learn:

What is Problem Solving?

  • Why people fail in solving problems?
  • What are the helpful attitudes that can help to solve problems more efficiently?
  • What are the ideal roles in a productive meeting?
  • What techniques help to improve problem solving?

Defining the Problem

  • What techniques are helpful in systematically exploring a problem domain?
  • How to search for root causes of problems and visualise this using a powerful technique

Generating Ideas

  • How to generate lots of ideas as a group and methodically organise them as they are generated
  • How to use a powerful visual technique to increase the creativity of a group in coming up with new ideas
  • How to avoid killing new ideas before they can be given a chance
  • How to get a group to cooperate with each other when solving a problem rather than competing with each other


  • What should you do to improve your brainstorming sessions?
  • What are good questions to ask in a meeting or when someone suggests an idea?
  • What are bad questions?
  • What are commonly used brainstorming techniques?
  • What are their strengths and limitations?

Decision Making

  • How to take advantage of a number of powerful qualitative decision making techniques to decide on a course of action
  • How to use a system that helps to look at making a decision from many angles


  • What is a Work Breakdown Structure?
  • How can you use Gantt charts to plan?
  • How to analyse work package dependencies to find out how late a work can finish without affecting the overall schedule
  • How to analyse requirements to make sure you only focus on those that matter the most and can prioritise your plan

Audience: Anyone

Prerequisites: None

Course Duration: 1 Day

Course Level: Beginners & Intermediate 


Samples of Problem Solving Training Materials

Trainer Script and Slide Notes Training Course Slides Training Course Workbook
Course Notes Slides Workbook

Delegates will learn ...

By the end of this course the delegates will be able to:

  • Avoid attitudes that hinder problem solving and adopt those that increase your chances of success
  • Explore and define the problem systematically by viewing it from different angles and search for root causes
  • Methodically generate ideas and use visual techniques to organise them into meaningful logical categories
  • Use a number of established brainstorming techniques to search for solutions by maximising idea generation, participation and creativity
  • Make qualitative decisions by evaluating various aspects of potential solutions using a systematic method
  • Plan to implement your solution by scheduling, analysing critical parts of the plan, managing resources and carrying out a requirements analysis
  • Use problem solving techniques to address issues as a group

The Philosophy Behind Problem Solving Training Course

This is a course on problem solving and creativity which introduces delegates to effective and efficient problem solving techniques that can be used is groups.

The course is structured around various problem solving techniques and the exercises to practice those methods. The training content aims to increase the awareness of delegates about best practices and guidelines that will increase team productivity.

Instructions are also provided on the pacing of the course so depending on the number of participating delegates you can adjust the content to ensure the course runs smoothly and on time. 

Problem Solving Affinity Diagrams Brainstorming

Affinity Diagrams used in Brainstorming and Problem Solving 


Extend This Course With The Following Training Resources

Training Package Contents

Training Course Guidelines

Specific Course Guideline

General Training Guidelines

    General Guidelines on Methodology and Training Delivery Best Practices

Training Slides

Training Workbook

 Course Workbook
 Training Course Notes
  Script / Course Notes
 Training Exercises
  Exercises / Handouts
 Training Course Outline
 Course Outline
 Recommended Reading
 Recommended Readings
  Certificates ... and other resources such as feedback form, certificate of achievement, etc.


Bundled with This Product:

eBook - How to Increase the Impact of Exercises and Get the Best Results

eBook: How to Increase the Impact of Exercises and Get the Best Results

More Information on What's Included in this Product

Add to Cart: #PR2063

Add to Cart

Once payment has been processed, you will receive instructions by email and will be given links to the download pages.

Convert to Other Currencies

You can convert the above price to other currencies using the buttons below.

USA Europe Australia Canada South Africa India
 USD  EUR  AUD  CAD  Rand  Rupee


Currency data courtesy

Courseware Features

tick Comprehensive package contains all you need to deliver a course
tick Your right to customise, edit and modify the content as you desire
tick Print-on-Demand ready
tick Unlimited reprinting rights
tick Unlimited number of users

Receive all source files in Office 2010, 2007 & 2003 (Power Point and Word files)

MS office icons

tick Stylish design makes these courses stand out from the competition
tick Based on the latest research on psychology, IT and social sciences
tick Easily explain complex topics using elegant illustrations, graphs and diagrams included with each course
tick Receive print-ready PDF files for the script, which will make the delivery of the training a lot easier. This is in addition to the editable source script.
tick Receive editable, unlocked source on all contents including slides, workbooks, case studies, exercises, slides and all extras. Easily export them to the format of your choice

Try Frequently Asked Questions for more details.

Skills Converged Quality Soft Skills Courseware Skills Converged Certified Training Materials

Our Promise

Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development. Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results.

We Provide Training

We can also provide this training course for your staff or your organisation anywhere in the UK. Please contact us for more details.