“One who asks a question is a fool for five minutes; one who does not ask a question remains a fool forever.”
During the course of many conversations we end up asking some questions. We ask questions for a variety of reasons; we may want to obtain more information, show that we are following the other person, or sometimes we may want to challenge them. Whatever the need, knowing what to ask and how to ask is a critical skill within communication that if mastered can pay huge dividends.
The best way to learn about different styles of questions is through examples. In this course all questions types are defined followed by examples so delegates can clearly see how they work in practice. Numerous real world conversations are also provided to demonstrate clearly how an exchange containing specific questions would work in practice. Bad questions are also explored which help the delegates to see their effect on a conversation and how these questions could change the way others look at them after asking such questions.
Being good at questioning others also indirectly helps you to become better at answering them by understanding the motive behind each question type. This is particularly applicable to manipulative questions which are also covered in this course in addition to good strategies for responding to them.
This course contains a series of optional exercises which you can incorporate in your course. These can easily extend the course to 1.5 days. Some of these exercises contain variations which allow you to customise them based on your delegates’ specific needs and background.
This course is also useful for managers or people new to management roles who usually need to ask lots of questions as part of their daily roles. The session on asking questions from a group is in particular useful for managers addressing a team or asking questions in a meeting.
In this highly practical course delegates will learn:
Questioning Strategies
Coaching Questions
Information Questions
Establishing Rapport
Motivational and Engaging Questions
Group Questions
Manipulative Questions
Selling Questions
Audience: Anyone
Prerequisites: None
Course Duration: 1 or 1.5 days.
Course Level: Beginners & Intermediate
By the end of this course the delegates will be able to:
Questioning skills is primarily a verbal skill. As such, exposure to numerous examples is the best way to learn and quickly understand what works and what doesn’t. As a result, this course is fundamentally designed around these examples and associated exercises that would help delegates to try it out themselves.
Specific Course Guideline
General Guide on Methodology and Training Delivery Best Practices
eBook: How to Increase the Impact of Exercises and Get the Best Results
More Information on What's Included in this Product
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Skills Converged is a unique company who provides professionally designed fully-customisable training course material based on the latest research in learning & development. Courses are designed with attention to detail both on content and style so that you can offer unique courses to your clients and get maximum results.
We can also provide this training course for your staff or your organisation anywhere in the UK. Please contact us for more details.