How to Influence People:
Get the Most With the Least Effort
Training Course Description
“Anybody can become angry - that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way - that is not within everybody's power and is not easy”
Aristotle
Have you ever felt that you could have performed a lot better after you had a conversation with someone? Did you wonder why you didn’t handle it better? Have you ever said ‘Yes’ to someone’s request when you really wanted to say was ‘No’? You deal with people professionally and personally everyday. Any new skill that improves your communication with your colleagues, boss, clients and your family can have profound effects on your self-esteem, personality and subsequently your productivity. We all know how costly miscommunication can be. The best way to deal with this is to practice the correct communication methods until they become second nature to us.
A well-bonded team at work can be far more productive than a collection of individuals with no day-to-day emphasis on the success of the team. Fortunately, there has been great progress on discovering and implementing a variety of psychological techniques to enhance our communication with others and even our competitors. These well-tested practical techniques can be applied to everyday situations and are much easier to learn than their academic counterparts.
This highly interactive course includes a range of role plays and group discussions that will help you with many aspects of changing opinion and avoiding conflict through positive influence. In this course you will learn:
- How critical it is to know your goals before you can influence people
- How to think win/win and get the most when dealing with anyone
- How empathy and listening can be effective in building a long term relationship with others. You will get to practice different methods in this course.
- How to gain commitment without using power, position or status
- How to ask anyone to do anything and get positive results
- Why being diplomatic comes to pay you back in spades
- Explore a variety of diplomatic techniques when talking to deliver your messages softer and more positively.
- How having a presence will make it a lot easier to handle new situations and influence people. You will learn a number of techniques to increase your presence and get to practice them in the course
- How not to get intimidated by others
- Why people don’t praise as much and how praising others can be effective
- How to say No and be loved for it. You will get to learn and practice different methods.
- Learn how to substantially increase the effectiveness of your communication with others when you want to get their attention and request for information using a simple but powerful technique
Audience: Anyone
Prerequisites: None
Course Duration: 1 Day
Course Level: Intermediate