Conflict Management

In this exercise, delegates examine stereotypes and understand the implications of stereotyping. It helps them to discover on their own that stereotyping is highly subjective.

The aim of this exercise is to draw attention to the number of conflicts and similar stressful situations experienced by delegates in one week and use others in the group to come up with reasonable solutions for each conflict.

This activity helps the delegates to resolve their internal conflicts by treating them as external conflicts. Internal conflicts are those conflicts between and you and yourself. External conflicts are those between you and others. The exercises help participants to view and resolve such conflicts in a systematic way.

Avoiding communication barriers is a necessity in today’s business world. Not only it is critical to identify if these barriers exist, but also how to remove them or reduce their effect. This activity enables delegates to explore new solutions in overcoming communication and listening barriers.