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Questioning Skills

Comprehension Exercise: Reciprocal Teaching

Comprehension Exercise: Reciprocal Teaching
:: Article Rating :: Exercises, Train the Trainer, Negotiation, Decision Making, Problem Solving, Report Writing, Questioning Skills, Attention and Focus

Reciprocal teaching is a technique used by trainers and teachers to facilitate understanding a piece of text. It is designed to promote comprehension by looking at a text from several different angles.

The technique was developed by Palinscar (1986) with an aim to facilitate collaborative investigation. The four comprehension strategies used in this technique are:

  • Summarising
  • Questioning
  • Clarifying
  • Predicting

By alternating between these roles, group members can share their analysis with each other systematically while focusing on many aspects of a piece of information or text.

This technique can also be used as a brainstorming technique to prepare for negotiations, making critical decisions and problem solving.

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Group Problem Solving Exercise: Re-Zoom

Group Problem Solving Exercise: Re-Zoom
:: Article Rating :: Leadership, Exercises, Team Building, Communication Skills, Exercises for Kids, Decision Making, Problem Solving, Questioning Skills, Listening Skills, Memory

This is a creative exercise which can be used to explore topics such as communication skills, leadership, problem solving decision making and perspective taking. Effectively, delegates must work together to sort a sequence of images by enquiring from each other and collectively decide on the best outcome.

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Questioning Skills Exercise: What’s My Name?

Questioning Skills Exercise: What’s My Name?
:: Article Rating :: Games, Exercises, Exercises for Kids, Problem Solving, Questioning Skills, Memory

This is a famous entertaining game were a player must guess the name written on a card by asking closed questions where the answers can be “yes” or “no”. The objective is to find the name as quickly as possible. Many variations can be used to bias the exercise based on your specific training needs. A variation of this exercise can be used to teach the importance of asking open questions as opposed to closed questions to maximise information transfer. See Variations for a guideline on this.

This exercise has become immortally famous by Quentin Tarantino’s Inglourious Basterds.

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Communication Exercise: Unusual Greetings

Communication Exercise: Unusual Greetings
:: Article Rating :: Exercises, Communication Skills, Exercises for Kids, Personal Impact, Questioning Skills

This humorous activity encourages delegates to use unusual sentences for greetings. This exercise aims to demonstrate the effect of honest and genuine greetings which can make communication more effective and helps to build better relationships.

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Communication Skills: Recall Interruption

Communication Skills: Recall Interruption
:: Article Rating :: Exercises, Communication Skills, Questioning Skills, Attention and Focus

Psychologists have suggested a direct link between the way you recall an event and the way you are questioned about it. The structure of the questions and the wordings are critical. Numerous studies on eyewitness recalls show that witnesses remember differently depending on how they are asked. In this exercise, delegates will get a hands-on experience of differences created as a result of asking different questions. This will encourage them to pay more attention to the way they ask questions and thereby improve their communication skills.

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Exercise: This is How You Should Make It

Exercise: This is How You Should Make It
:: Article Rating :: Games, Exercises, Team Building, Communication Skills, Creativity, Exercises for Kids, Problem Solving, Giving Feedback, Questioning Skills, Listening Skills, Delegation Skills

In this creative exercise, participants get to understand the value of confirmations and feedback in communication. Sometimes instructors fail to observe, receive feedbacks and correct the procedure done by a different person under their instruction. This is also a good exercise in practicing questioning techniques, in particular open versus close questions. Of course, you can explore other questioning techniques with variations of this exercise.

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Communication Exercise: Chinese Whisper

Communication Exercise: Chinese Whisper
:: Article Rating :: Exercises, Communication Skills, Customer Services, Giving Feedback, Questioning Skills, Listening Skills

This exercise highlights the importance of confirming the information we receive from either our colleagues or clients. This activity is designed for groups of at least 8 delegates or more.

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Open versus Closed Questions Exercise

Open versus Closed Questions Exercise
:: Article Rating :: Leadership, Exercises, Communication Skills, Customer Services, Personal Impact, Giving Feedback, Questioning Skills

Asking the right type of questions to get the right kind of answers is a critical skill everyone must master. This is not always easy since you need to balance between wanting to get more specific details or getting any information you can. This powerful and entertaining exercise helps the delegates to understand the distinction between open and closed questions and practice their questioning skills.

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