Emotional Intelligence Exercise: Temperament Analysis

Emotional Intelligence Exercise: Temperament Analysis

This exercise helps delegates explore the concept of temperament, understand what it means, how it is formed and how it can influence their emotional intelligence. Temperament refers to aspects of ...

Three Stage Illustration Exercise to Practice Communication Skills

Three Stage Illustration Exercise to Practice Communication Skills

In this exercise, delegates practice giving precise and useful instructions. It helps with communication skills, especially within teams where people work closely with each other. Delegates also le...

Give Positive Affirmations on Training

Give Positive Affirmations on Training

At the end of a training course, you should always allocate time so that delegates can review what they have learned in the course so you can get a chance to reinforce key lessons. In addition, thi...

Making Small Talk Exercise: Ask Me a Question

Making Small Talk Exercise: Ask Me a Question

This activity can be used for coaching skills or making conversations. The basic principle behind the activity is simple and the aim is to provide an easy structure to follow. Use this activity whe...

Questioning Exercise: Open and Closed Questions

Questioning Exercise: Open and Closed Questions

This activity helps delegates understand the difference between open and closed questions. It is a rather simple exercise however if executed well it can lead to a profound insight. Those people wh...

Team Building Exercise: More of, Less of and the Same

Team Building Exercise: More of, Less of and the Same

You can use this teambuilding exercise to help delegates discover the strengths and weaknesses of their team. The exercise encourages individual thinking without pressure while at the same time hel...

Accountability Exercise: Take One from the Jar

Accountability Exercise: Take One from the Jar

While managing a team you may give a series of tasks to various team members. Each time you delegate a task, you expect a member to perform and deliver results. This leads to the concept of account...

Team Building Exercise: Similar and Unique

Team Building Exercise: Similar and Unique

This is an exercise to help team members discover their common interests and skills as well recognising each person’s unique skills and experiences. The setup is quite simple and you can easily cus...

Motivational Exercise: Turning a Bad Experience to a Good One

Motivational Exercise: Turning a Bad Experience to a Good One

Use this exercise to motivate people and help them to view an experience differently. This exercise is fairly simple to execute and yet quite effective. The essence of the exercise is to show that ...

Communication Skills Exercise: Build an Identical Sculpture

Communication Skills Exercise: Build an Identical Sculpture

This exercise helps delegates to practice communication skills. In particular it focuses on observation skills, how to describe something in simple yet meaningful ways and how to provide feedback. ...

Communication Skills Exercises for Kids

Communication Skills Exercises for Kids

Knowing how to communicate well with others is an essential skill. Here, you will be introduced to several communication skills exercises suitable for kids and young adults. The way you run these e...

Active Listening Exercise: Follow the Conversation

Active Listening Exercise: Follow the Conversation

While communicating with others, it is important to use active listening skills. Listening attentively can significantly improve relationships and minimise misunderstandings. The best way to learn ...

Giving Feedback Exercise: Avoid Destructive Feedback

Giving Feedback Exercise: Avoid Destructive Feedback

When first presented with new ideas, many seem to be quick to highlight the potential problems with the idea rather than focusing on its potential. This attitude often leads to destructive criticis...

Giving Feedback Exercise: Power of Positive Feedback

Giving Feedback Exercise: Power of Positive Feedback

Positive feedback can have a dramatic effect. In this exercise, delegates will learn to appreciate the power of positive feedback, however small, when it is provided repeatedly during the course of...

Praise Everyone Everywhere All the Time

Praise Everyone Everywhere All the Time

When was the last time you praised someone? If you have to think to answer this question, then you are not doing enough. People are extremely praise-deprived. They long for praise from anyone all t...

Customer Service Exercise: Praise and Criticism Letters

Customer Service Exercise: Praise and Criticism Letters

This is an engaging exercise for those who work in marketing, sales or customer services. It allows them to see their organisation from the customer’s point of view. They can then use this knowledg...

Motivation Exercise: What do You Want for Reward

Motivation Exercise: What do You Want for Reward

We all want a better life, better job, more money, better recognition and so on. But do we really know what satisfies us the most in case we were going to be rewarded? Does your organisation know w...

Communication Exercise: Eliminate Negative Talk

Communication Exercise: Eliminate Negative Talk

Negativity is contagious. It’s all too easy to complain about everything that goes wrong and this can quickly spread to others. Fortunately there is a simple trick that can be used to eliminate neg...