Cart View Shopping Cart | Register | Login

Free Training Resources, Games, Roleplays, Exercises & Downloads

Current Articles


Training Resources and Articles on
Sales Skills

 

Branding Exercise: Top Words That Describe Your Identity

Branding Exercise: Top Words That Describe Your Identity
:: Article Rating :: Leadership, Exercises, Team Building, Communication Skills, Goal Setting, Sales Skills, Marketing, Branding

This exercise helps to define the company brand more clearly by using associations. It can be used for marketing and sales, but is also useful for management and staff. The exercise is a good opportunity to illustrate what the company is and is not and which values are more important than others.

This exercise is most ideal for delegates from the same organisation.


Click to Read...


Sales Exercise: May I Help You?

Sales Exercise: May I Help You?
:: Article Rating :: Exercises, Sales Skills

This quick and fun sales exercise helps delegates avoid using remarks that are deemed cliché and instead use alternative statements. It also helps delegates to add variety to their roles and their interactions with customers on a daily basis.


Click to Read...


Sales Calls Exercise: Have a Clear and Measurable Objective

Sales Calls Exercise: Have a Clear and Measurable Objective
:: Article Rating :: Exercises, Customer Services, Sales Skills, Telephone Skills, Marketing

When making a call, it is important to formulate an objective before making the call. This allows you to focus on what you want and not to get side-tracked. In this exercise, delegates can practice sales skills and learn how to make effective call objectives.


Click to Read...


Sales Skills Exercise: Name the Benefit

Sales Skills Exercise: Name the Benefit
:: Article Rating :: Exercises, Customer Services, Sales Skills, Telephone Skills, Marketing

This is a quick exercise in getting the delegates to think about the “benefits” of a product for a particular feature. The emphasis is to quickly convert a feature to several benefits on the fly and learn to do this effortlessly. Benefits are free of jargon and are centred around the customer so they are always better understood.

This exercise is ideal for delegates in sales and marketing roles where they have to describe a product to a customer.


Click to Read...


Sales Exercise: Features versus Benefits

Sales Exercise: Features versus Benefits
:: Article Rating :: Exercises, Customer Services, Sales Skills, Marketing

This exercise helps delegate to practice understanding the difference between benefits and features. It is an efficient exercise to encourage sales and marketing people to use “benefits” when describing products rather than complicated “features” full of jargon that customer may not fully understand.


Click to Read...


Customer Service Exercise: Praise and Criticism Letters

Customer Service Exercise: Praise and Criticism Letters
:: Article Rating :: Exercises, Team Building, Communication Skills, Customer Services, Goal Setting, Sales Skills, Giving Feedback, Marketing

This is an engaging exercise for those who work in marketing, sales or customer services. It allows them to see their organisation from the customer’s point of view. They can then use this knowledge to formulate strategies that improve their sales and customer services. This exercise is ideal for delegates from the same organisation.


Click to Read...


Sales Exercise: Make a Departmental Mission Statement

Sales Exercise: Make a Departmental Mission Statement
:: Article Rating :: Exercises, Team Building, Communication Skills, Customer Services, Motivation, Goal Setting, Sales Skills, Telephone Skills, Branding

This exercise is ideal for sales staff in a particular organisation. Rather than telling staff what to do, the aim is to get them to come up with the general goal of their department and its role. The idea is that if they formulate a goal for their department, they are more committed to follow it than if a manager tells them. They can also understand the goal better since they make it themselves.


Click to Read...


Selling Exercise: How to (Almost) Sell Anything

Selling Exercise: How to (Almost) Sell Anything
:: Article Rating :: Roleplays, Exercises, Exercises for Kids, Sales Skills

This exercise helps delegates to practice selling an object to an audience. It covers several key concepts:

  • How to highlight USP (Unique Selling Points) in any given object
  • How to increase the value of an object by giving it history
  • How to convince a crowd that a product is worth the price you demand

Click to Read...


Sales Exercise: Sales Pitch With FAB

Sales Exercise: Sales Pitch With FAB
:: Article Rating :: Exercises, Presentation Skills, Personal Impact, Sales Skills, Marketing

In this exercise, delegates practice delivering a quick sales pitch. The structure of the pitch is based on the FAB methodology; Features, Advantages and Benefits. Most people miss the advantage and instead focus too much on features. This exercise helps them to understand the significance of benefits and advantages over features.


Click to Read...


Creativity and Sales Exercise: Sell a Lot of Stuff

Creativity and Sales Exercise: Sell a Lot of Stuff
:: Article Rating :: Exercises, Creativity, Presentation Skills, Sales Skills, Marketing, Project Management, Resource Management

This is a creativity exercise in a form of a template that you can customise in a variety ways. The format is that the group comes into possession of a large number of a certain used old product. The groups need to think of creative ways to sell them. Naturally, teams that can work together and use systematic creative methods have a higher chance to come up with novel ideas.


Click to Read...


Previous Page | Next Page

 

 

Subscribe to Get Training Materials

RSS Feed    RSS by Email   

Free Exclusive Training Resources

What You Get

Subscribe

>> Frequently Updated <<
 
Skills Converged - Clusters of Training Resources, Exercises, Articles and Handouts

Exercise Similarity Analysis helps you to find the training activities you are looking for quicker than ever before by letting you follow clusters of similar exercises. Our Similarity Algorithm can accurately spot exercises in the collection which are similar to the one you are currently reading. These are shown in order of similarity at the end of each training activity. Following clusters of exercises can inspire you to find better exercises suitable for your specific training needs.

We are constantly looking for ways to make it easier for you to find what you want. Please let us know about your views on this or other features.

Train the Trainer Self Study Course

Body Language Guide

Free Giveaway Training Resources

Download a free comprehensive training package including training guidelines, soft skills exercises, assessment forms and useful training resources that you can use to enhance your courses.

Download Free Training Resources


Product Categories


Can't Find What You are Looking For?

What Training Course Materials Do You Need in Addition to Those Provided Already?




















































Submit Survey