This exercise is ideal for sales staff in a particular organisation. Rather than telling staff what to do, the aim is to get them to come up with the general goal of their department and its role. The idea is that if they formulate a goal for their department, they are more committed to follow it than if a manager tells them. They can also understand the goal better since they make it themselves.

This exercise helps delegates to practice selling an object to an audience. It covers several key concepts:

• How to highlight USP (Unique Selling Points) in any given object
• How to increase the value of an object by giving it history
• How to convince a crowd that a product is worth the price you demand

In this exercise, delegates practice delivering a quick sales pitch. The structure of the pitch is based on the FAB methodology; Features, Advantages and Benefits. Most people miss the advantage and instead focus too much on features. This exercise helps them to understand the significance of benefits and advantages over features.

This is a creativity exercise in a form of a template that you can customise in a variety ways. The format is that the group comes into possession of a large number of a certain used old product. The groups need to think of creative ways to sell them. Naturally, teams that can work together and use systematic creative methods have a higher chance to come up with novel ideas.

In our competitive world, we need to present ourselves as best as we can to stand out from the crowd. Suppose someone asks you what you do? What would you say? Suppose you have about 30 seconds to say something or to present a pitch? What would your pitch contain? Which areas would you pay attention to most? How long should be your pitch in number of words used?

This exercise is designed to helps delegates to come up with a pitch and refine it several times to make it near perfect.

This is a fun interactive exercise which encourages delegates to become more creative when generating ideas or solutions. In particular, it helps the delegates to understand the nature of random thinking in creative tasks and learn how to exploit it. This activity also works well as a team building exercise as it enables participants to work together in achieving results.

The purpose of this fun activity is to introduce something new about other delegates. It is ideal to be used at the beginning of a course as an icebreaker. It is especially effective for a group of people who don’t know each other very well.

This activity encourages delegates to explore the positive side of their job and role in the team and recognise its benefits. This exercise allows delegates to share their thoughts with others in the team. This activity works best with the people who normally work together.

This series of exercises help the delegates to practice writing by observing and improving a variety of different sources. The list is intended as a starting point so you can get ideas about potential exercises. You can extend this list by thinking of many other ideas.

Some people believe that they are not creative. The belief comes to define their attitude towards any problem and can limit their capability irrespective of their creative ability. Almost everyone is creative and uses that creativity on a daily basis in everyday tasks such as cooking, rearranging furniture, professional organisational skills, report writing and so on. Unfortunately, they may not see these activities as creative. It is a good idea to push these individuals into doing classic creative tasks to show them that they can be just as creative as others if they want to. Once their self-limiting attitude is corrected, their confidence is increases and they can start to see their own talent. The viscous cycle can be broken.

This is quick quiz on body language. It encourages delegates to put their knowledge on body language to test and see how well they can respond to realistic situations.

This is an exercise in describing objects so that delegates can improve their communication skills. It’s all too easy to use jargon and assume that everyone knows what you mean. However, you may need to downgrade and describe a product, a feature or a concept in simpler terms. This entertaining and competitive exercise helps the delegates to train their vocabulary skills and learn how to communicate effectively.

Imagine if your company was a supermarket. Which one would it be? Supermarkets tend to have personalities. It seems that in any society certain classes prefer certain types of supermarkets, and supermarkets respond accordingly as well for supplying appropriate products to this kind of customers. In this exercise, delegates examine their company and decide on its qualities and how best it fits into the supermarket analogy. This analogy helps them to understand their company better.

This training exercise helps delegates on two levels, it demonstrates the importance of creating a good first impression and also how judging people based on the first impression is often inaccurate.

This fun exercise aims to encourage team work and creativity within organisations. The delegates get to test their design skills and learn to communicate their ideas effectively to other team members.