This exercise helps participants to practice acting in front of a small audience. The ideal acting is one that conveys information as quickly and efficiently as possible. It is designed to be competitive, so participants are pushed to act better.

Many countries around the world regularly broadcast soap operas on TV; social programs which usually contain a lot of angry and emotional discussions between various extreme characters.

This exercise helps delegates to use the scenarios on such programs and turn them around with assertive communication.

This is quick acting exercise usually used to get delegates to familiarise with space and movement. You can also use it as a fun energizer.

The purpose of this exercise is to help delegates understand the concept of crowd contagion. This is particularly applicable to business meetings where emotional comments can easily lead to a suboptimal meeting. Crowd contagion captures the idea that emotions are contagious and if not controlled come to dominate a group meeting. If one person becomes angry, others are likely to become angry soon as the emotion is passed from one person to the next.

The ability to act allows you to adopt different roles as you see fit. To be good at emotional intelligence, it is very important to understand emotions and be able to express appropriate emotions when needed, perhaps to sympathise with others or establish rapport.

We always recognise actors as those who are capable in presenting a range of emotions in their roles from sadness to happiness to anger. They seem to be able to switch from one emotion to the next at ease, while their facial expression shows every tiny detail for that emotion. How do they do it?

This exercise is based on classic acting exercises used in acting schools to increase students’ sensory awareness. Rather than asking students to cry, or to show some strong emotion, they are encouraged to think of all the sensory information present in any typical everyday activity. By becoming more aware of these sensory data, they can learn to improvise and imitate down to the tiniest detail.

For best results, you may need to give a pre-course assignment to delegates so they can prepare and rehearse for their acting which takes place during the course.

This is a useful exercise in acting. Use this exercise to help people adopt certain roles or learn how to imitate target behaviours. Acting and understanding how an ideal role feels like can help delegates to get to those targets. For example, being able to act like a manager can significantly help people to eventually become a manager. Not only acting like a manager helps the person to see what it takes to be a manager, others will start to respond appropriately and will be more receptive when that person is elevated to the managerial level.

This exercise helps with various useful roles provided as mission cards. You can use the exercise as a template for other useful roles or choose based on the content of your course.

Knowing how to talk on the phone is critical these days as a lot of communication takes place on the phone. Many times, you may need to respond to unusual requests or remarks and think on the spot so you can respond as diplomatically as possible. For example, how would you answer if someone asks you for a favour that you feel you cannot provide while not wanting to appear difficult or cold. As an example for the business world, suppose a customer wants something you don’t have or offer, how can you reply in a positive way to preserve the customer and not disappoint them.

In this exercise, delegates will go through a number of roleplays to practice challenging scenarios.

In this exercise, participants learn how to act or roleplay certain roles. Acting is a very useful skill. It can greatly help people to place themselves in position of others and learn to think like them. Unfortunately, most people are not trained on this skill and simply find it strange to perform an act. They might feel shy, awkward or simply start laughing at their own abstract acting. The best way to overcome these problems is to simply act. Acting isn’t hard once people understand that all they need to do is to commit to it. This exercise helps the delegates to act in front of each other based on specific scenarios.

This is a fun activity which can be used to demonstrate the importance of non-verbal communication as well as a good energiser. This exercise is most suited to bigger groups of delegates but can be used in any group size.

This fun exercise generates a lot of laugh and is very effective in putting participants in a good mood especially after a long training session. Although designed as a communication exercise, it can easily be used as a team building exercise or energiser.

This is a fun icebreaker/energiser for any group of people. This fun activity allows participants to become creative and generates a lot of laughter.

This is a fun activity which can be used as an energiser or icebreaker within any group of people. The physical movement associated with this exercise makes it ideal for long training sessions where participants have to sit down for a long time.

This exercise helps the delegates to understand the importance of eye contact and appreciate its social implications. People can also compare themselves with others in making eye contact which is usually an eye opener for some. The physical nature of the exercise and its light heartedness also makes it an ideal choice as an icebreaker.