How are the course materials shipped?

Once you purchase a product, you will be given access to a download page. From here you can download the product you purchased.

What happens when I order?

Once payment is processed, you will receive emails with instructions and links to download pages immediately.

Are you planning to provide more courses?

Absolutely! We have a variety of courses in the pipeline and they will be made available on a regular monthly basis. Please check back soon for more exciting courses designed with customers’ needs and requests in mind.

What does each training course material include?

Each package contains the following:

• Specific course guideline
• General guide on methodology and best practices
• Slides
• Course workbook
• Script/Course notes
• Handouts
• Exercises
• Course outline
• Recommended readings
• ... and other resources such as feedback forms, certificate of achievement, etc.

What version or formats are supported?

All editable material comes in two versions: Office 2003 and Office 2007. The course material is designed using Office 2007 and are converted to Office 2003 for those who prefer to use this version. Documents are in MS Word and slides are in MS PowerPoint.

What are the terms of use?

For comprehensive terms please look at terms& conditions.

Can you send me an invoice? Can I transfer funds internationally using direct bank transfer?

Certainly. Please contact support with the list of products you are interested in and we will send you an invoice and instructions on how to pay. Once funds are received, we will send you the download links for products you have purchased.

What are the main features of training course materials?

• Comprehensive package contains all you need to deliver a course
• Your right to customise, edit and modify the content as you desire
• The license lets you mix and match the source material with your own content and use it for distribution to your delegates
• Print-on-Demand ready
• Unlimited reprinting rights
• Unlimited number of users
• Receive all source files in Office 2007 & 2003
• Stylish design makes these courses stand out from the competition
• Easily explain complex topics using elegant illustrations, graphs and diagrams included with each course
• Buy and download in minutes for rapid delivery

Can I claim back VAT?

If you are UK-based company and are VAT registered or from a country with VAT treaty with UK, you can claim back VAT from the government to save even more on our already competitive prices. That's an extra 15% saved! You can find our VAT details here.

Can I use the course material in my own slides and workbooks?

Yes indeed. We aim to make your life easier. You can use the content as you wish, print and copy them as many times as you like for your delegates, your organization or even your training agency. All we ask is that you do not sell the content for profit to others.